Team Supervisor

Wawa•Naples, FL

11d•Onsite

About The Position

As a Team Supervisor (TS), you lead shifts to keep operations on track and help deliver memorable customer experiences. When you are the senior leader on site, you run the shift, drive execution, and make key decisions to keep operations running smoothly. The position coordinates Associates, customers, and orders to support efficient food and beverage service. Associates in this position may opt into a 4-day work week. The hourly pay range is $19.25–$26.00, commensurate with position, experience, and location, with an additional $2.00 shift differential for hours worked between 12 a.m. and 6 a.m.

Requirements

High school diploma or GED equivalent.
Must be at least 18 years old.
Reliable transportation.
Flexible availability to work various shifts, including weekends and holidays, to meet business needs.
Ability to communicate effectively, solve problems, and build relationships.

Nice To Haves

Supervisory experience in retail, food service, or fuel industries.

Responsibilities

Handle customer inquiries, gather feedback, and support positive customer interactions.
Coordinate Associates, customers, and orders to deliver efficient and effective food and beverage service.
Provide direction, feedback, and recognition to Associates to drive productivity and performance.
Enforce safety, security, and store policies, including crisis management protocols.
Manage inventory, stock levels, vendor check-ins, and cash handling procedures.
Lead shifts, drive execution, and make operational decisions when serving as the senior leader on site.