Team Supervisor - Tooling

Air Canada•Toronto, ON

About The Position

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Reporting to the Senior Manager, Technical Operations Tooling Air Canada Maintenance (ACM). The Team Supervisor–Tooling is a vital part of a valued team that ensures ACM is equipped with all the necessary tools to provide a safe and airworthy product. This role is responsible for liaising with internal customers of the Line Maintenance Organization and ensuring that operational equipment is duly fulfilled in a timely fashion. The incumbent is the main point of contact within ACM for all critical demand of tooling and responsible for identifying the main challenges that create disruptions and inefficiencies in fulfilling tooling requirements. The incumbent is also responsible for communicating the current operational priorities to the Line Maintenance business units and escalating any unresolved issues to the GM, Technical Tooling Program.

Requirements

5+ years of warehouse/tooling experience in a unionized environment in combination of being a bachelor’s degree holder in Aviation Management, Operations Management, Supply Chain Management, or equivalent professional industry experience of 7+ years.
Knowledge of tooling and equipment processes.
Possess a technical background in aircraft maintenance or maintenance support.
Excellent communication skills
Ability to work in a fast-paced environment with flexible hours
Knowledge of TRAX and Control Manual systems.
Strong focus on continuous improvement and achievement of objectives.
Knowledge of assessing tool requirements, cost quantities and locations.
Good knowledge of computer applications; Word, Excel, Access.
Sound judgment and initiative.
Willingness to be on call and work extended hours.
Willingness to work shifts.
Willingness to travel
Strong analytical and problem-solving skills.
Ability to work with changing priorities and fixed deadlines.
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Nice To Haves

Based on equal qualifications, preference will be given to bilingual candidates.

Responsibilities

Initiate/Monitor/Coordinate/Track tooling requests to support daily operations and overnight tasks, active participation in daily operations calls and follow up on resolution and action items
Responsible for implementing and maintaining tooling related processes with Logistics (stores and tool cribs) , Production Control (tool planning), AOG and Purchasing (tool procurement) and Line Maintenance (tool tracking and control) system wide
Liaise with Logistics (tool cribs) on locating, moving and warehousing tools, monitor order execution status and track/improve inventory accuracy
Ensure tools are returned to tool cribs by mechanics within specific timeframe, actively monitor tool tracking & control to meet airworthiness standard
Point of escalation for any tooling that is received with snags.
Communicate any tooling provisioning need to the Tooling Asset Manager and monitor issues and escalations from the operation
Assist in formulating a demand for funds by providing aircraft maintenance, the tool requirement, cost, quantities and locations to obtain an authority for commitment (AFC).
Coordinate the tool and equipment acquisition and repair policies by initiating, coordinating, monitoring every step of the process.
Ensure ACM control manual processes and standards are always followed, participation in developing/improving standard operating processes for tooling
Keep abreast of new developments by keeping contact with tool and equipment manufacturers, and suppliers.
Participate in development of facility requirements for production equipment by supporting Stores, CRE and other projects related to space management and tooling for hangars
Ensure the traceability of all processes, equipment and publications and ensure accurate records are safeguarded (certificates, etc.).
Prepare/assist in the development of new projects and monitor execution there of by providing expertise and guidance on operational tooling requirements.
Coordinate the disposal of obsolete and beyond economical repair tools, as per the ACM control manual process.