Team Specialist

Valleywise Health System•Mesa, AZ

About The Position

The Team Specialist supports individuals living with serious mental illness through case management, rehabilitation, crisis intervention, and recovery-focused services. As part of a multidisciplinary team, the specialist helps develop and implement individualized service plans and connects members with resources and support to help them achieve their goals. The role combines clinic-based and community-based work, including meeting members where they are to promote wellness, independence, and long-term success. The position requires home and community visits and operation of a vehicle.

Requirements

  • A minimum of one year of experience working with adults with serious mental illness, demonstrating the required knowledge, skills, and abilities.
  • Meet one of the following education and experience combinations: a bachelor's degree in a behavioral-health-related field; any bachelor's degree and one year of full-time behavioral health work experience; any associate's degree and two years of full-time behavioral health work experience; 18 post-high-school credit hours in a behavioral-health-related field and two years of full-time behavioral health work experience; or a high school diploma or GED and four years of full-time behavioral health work experience.
  • Possess and maintain a valid Arizona-issued driver's license in good standing and carry the legally required minimum insurance coverage on a personal vehicle.
  • Obtain a fingerprint card within seven days of employment, as defined by Arizona Revised Statute 36-425.03 and state licensing rule R9-10-1011(A)(4).
  • Meet the applicable minimum age requirement: at least 21 years old, or at least 18 and licensed or certified under Arizona Revised Statutes Title 32 while providing services within the scope of practice.
  • Meet Valleywise Health Vehicle Use Policy driving eligibility standards; employment is contingent on doing so.
  • Demonstrate a strong understanding of evidence-based interventions, trauma-informed care, and recovery-oriented service delivery.
  • Have knowledge of service needs, entitlements, and community resources.
  • Be able to work a flexible schedule that includes weekends, evenings, and on-call rotation.
  • Have reliable transportation for community travel and the ability to transport team members as needed.
  • Have good verbal and interpersonal skills for interacting with clients, visitors, and coworkers.
  • Be able to maintain highly confidential information and have a working knowledge of HIPAA.
  • Be able to work independently and seek supervision appropriately.
  • Be able to read, write, and speak effectively in English.

Nice To Haves

  • Previous experience working with individuals with psychotic disorders.

Responsibilities

  • Provide case management, rehabilitation, crisis intervention, and recovery-focused services to individuals with serious mental illness.
  • Help develop and implement individualized service plans as part of a multidisciplinary team.
  • Connect members to resources and support to help them achieve their goals.
  • Conduct home and community visits.
  • Travel throughout the community and transport team members as needed.
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