Team Specialist

Valleywise Health • Mesa, AZ

1d

About The Position

As a Valleywise Health Behavioral Health Team Specialist, you work directly with adults living with serious mental illness (SMI) to help them build stability, independence, and meaningful connections within their communities. You provide hands-on case management, rehabilitation, support, and crisis intervention services in the clinic and throughout the community, building relationships, removing barriers to care, and supporting members as they pursue individual recovery goals.

Under the direction of the Clinical Coordinator, you collaborate with a multidisciplinary behavioral health team to provide individualized, recovery-oriented services. You work in settings including clinics, members’ homes, workplaces, and other community locations, and may work independently in the community while seeking clinical guidance and supervision when appropriate.

Requirements

• At least one year of experience working with adults with a serious mental illness, demonstrating an understanding of the required knowledge, skills, and abilities.
• Meet one of the following education and experience pathways: a bachelor’s degree in a field related to Behavioral Health; any other bachelor’s degree and one year of full-time behavioral health work experience; any associate’s degree and two years of full-time behavioral health work experience; 18 credit hours of post-high-school education in a field related to behavioral health and two years of full-time behavioral health work experience; or a high school diploma or GED and four years of full-time behavioral health work experience.
• Possess and retain a current valid Arizona-issued driver’s license in good standing, meet the driving eligibility standards in the Valleywise Health Vehicle Use Policy, and carry the Arizona legally required minimum insurance coverage on a personal vehicle.
• Obtain a fingerprint card, as defined in Arizona Revised Statute 36-425.03 and state licensing rule R9-10-1011(A)(4), within seven days of employment.
• Meet the personnel age requirement: at least 21 years old, or at least 18 years old if licensed or certified under A.R.S. Title 32 and providing services within the scope of practice.

Nice To Haves

• Previous experience working with individuals with psychotic disorders.

Responsibilities

• Provide case management, rehabilitation, support, and crisis intervention services to members and families.
• Meet members in the clinic, their homes, places of employment, and throughout the community.
• Build supportive relationships with adults living with serious mental illness.
• Collaborate with members and the care team to develop and implement Individual Service Plans (ISPs) based on each person’s needs and recovery goals.
• Coordinate behavioral health services and community resources identified in each member’s service plan.
• Help members navigate available programs, benefits, entitlements, and community resources.
• Provide services using evidence-based, trauma-informed, and recovery-oriented approaches.
• Collaborate with members, families, clinicians, and other members of the multidisciplinary care team.
• Respond appropriately to behavioral health needs and crisis situations.
• Maintain accurate, confidential information while following HIPAA requirements.
• Work independently in the community while seeking clinical guidance and supervision when appropriate.

What This Job Offers

• Job Type: Full-time