Oil Changers Team Member (834)

Oil Changers • Pleasanton, CA

3d • Onsite

About The Position

The Oil Changers Team Member provides prompt, courteous service to customers and helps ensure vehicle services are completed safely and efficiently. The role rotates through Lube Technician duties in the Upper Bay and Lower Bay, as well as Greeter and Cashier duties. It reports to the Manager and Assistant Manager, receives daily assignments from them, and has no direct supervisory responsibilities.

Work takes place in a garage environment 100% of the time, with exposure to heavy equipment, slick surfaces, and hot and cold temperatures. The employee must be able to read and write English, complete the Lube Technician training course, communicate effectively with customers and coworkers, respond to coworker communication calls, and maintain mobility. Previous automotive experience is helpful but not required.

Requirements

• Read and write English.
• Successfully complete the Lube Technician training course.
• Communicate effectively with customers and coworkers and respond to communication calls from coworkers.
• Be able to reach four feet overhead.
• Be able to perform frequent bending, stretching, and walking up and down stairs; mobility is required.
• Operate overhead and floor-mounted oil and grease guns, a differential pump, a transmission fluid exchange machine, and a calculator.

Nice To Haves

• Previous automotive experience is helpful but not required.

Responsibilities

• Work as a team to ensure procedures are complete.
• Observe and comply with safety rules and regulations.
• Provide service to customer vehicles.
• Check and change car fluids and filters.
• Check vehicles’ tire pressure.
• Provide specialized services, including transmission, differential, and radiator services.
• Record customer and maintenance information in a computer.
• Provide prompt and courteous customer service.
• Explain the service provided and recommend additional services.
• Answer customer questions.
• Accept payment for services.
• Maintain a clean work area, including grounds, restrooms, and customer areas.
• Perform related duties as assigned.

Benefits

• Health insurance, dental insurance, and vision insurance.
• Ancillary benefit options.
• Flexible spending account or health savings account.
• 401(k) with matching.
• Paid time off and sick time.
• Employee discount.
• Monthly crew member bonus tied to performance in specified areas; not guaranteed.
• Tip program: credit-card tips are distributed among crew members, excluding the store manager, based on hours worked during the month.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed