Oil Changers Team Member (404)

Oil Changers•Pleasanton, CA
•Onsite

About The Position

Oil Changers is hiring entry-level team members for several openings at this location. The role is suited to people passionate about cars and customer service who want to begin a career in the automotive industry. Industry experience is helpful but not required. Oil Changers provides the training needed to develop the skills for the role and promotes from within. The company describes this as full-time employment with a full benefits package. Team members rotate through Lube Technician duties in the Upper Bay and Lower Bay, as well as Greeter and Cashier duties. They service customer vehicles, communicate with customers about the work performed, and help maintain a clean and safe work area. The position reports to the Manager and Assistant Manager and has no direct supervisory responsibilities. The position is performed in a garage environment 100% of the time, with exposure to heavy equipment, slick surfaces, and hot and cold temperatures. It involves frequent bending, stretching, walking up and down stairs, mobility, and reaching overhead to a height of four feet. Equipment includes overhead and floor-mounted oil and grease guns, a differential pump, a transmission fluid exchange machine, and a calculator.

Requirements

  • Read and write English.
  • Successfully complete the Lube Technician training course.
  • Communicate effectively with customers and co-workers and respond to communication calls from co-workers.
  • Be able to reach four feet overhead; bend, stretch, walk up and down stairs frequently, and maintain mobility.

Nice To Haves

  • Previous automotive experience is helpful but not required.

Responsibilities

  • Work as a team to ensure procedures are completed.
  • Observe and comply with safety rules and regulations.
  • Provide service to customer vehicles.
  • Check and change car fluids and filters.
  • Check vehicle tire pressure.
  • Provide specialized services, including transmission, differential, and radiator services.
  • Enter customer and maintenance information into a computer.
  • Provide prompt and courteous customer service.
  • Explain the service provided and recommend additional services.
  • Answer customer questions and accept payment for services.
  • Maintain a clean work area, including grounds, restrooms, and customer areas.
  • Perform related duties as assigned.
  • Rotate through Lube Technician duties in the Upper Bay and Lower Bay, and Greeter and Cashier duties.
  • Maintain timeliness and quality of service, accurate and timely computer data entry, a clean and safe work area, safe work habits, proper uniform use and hygiene, and effective employee relations.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Ancillary benefit options
  • Flexible spending account or health savings account
  • 401(k) with matching
  • Paid time off and sick time
  • Employee discount
  • Monthly crew member bonus, not guaranteed and tied to performance in specified areas
  • Tip program distributing eligible credit-card tips among crew members based on hours worked
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