Team Members

Hy-Miler (CrossAmerica Partners) • Fremont, OH

10d • Onsite

About The Position

The Team Member provides excellent customer service, maintains store cleanliness, and supports efficient store operations. The role helps create a positive shopping experience through prompt, friendly, and knowledgeable service. Team Members assist with sales transactions, merchandise stocking and inventory, safety, and daily store goals. The position may require working alone and handling emergency situations.

Requirements

• High school diploma or equivalent required.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong communication and interpersonal skills.
• Basic math skills and cash handling experience.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Reliable and punctual, with a strong work ethic.
• Ability to stand for extended periods, up to 8 hours per shift.
• Ability to lift boxes and products up to 50 pounds; lifting 10–25 pounds is frequent, and carrying items across the store is required.
• Ability to bend, squat, reach for products on high and low shelves, climb a ladder as needed, and walk regularly throughout the store and between departments.
• Ability to handle cash, operate registers, and bag items efficiently.
• Ability to perform repetitive tasks such as scanning items, restocking, and organizing products.
• Ability to work in cold environments, including freezers and refrigerators, when restocking products.
• Ability to maintain mental focus and stamina while performing physical tasks throughout the shift.
• Ability to work alone and handle emergency situations.

Nice To Haves

• Previous retail or customer service experience.

Responsibilities

• Greet customers with a positive and friendly attitude.
• Help customers locate products and make purchasing decisions.
• Maintain up-to-date knowledge of promotions, discounts, and new arrivals; promote and recommend products.
• Upsell and cross-sell items to increase store sales.
• Operate the cash register, handle cash, provide correct change, process credit card payments, and accurately and securely complete sales transactions.
• Ensure sales records are accurate and balances are reconciled at the end of each shift.
• Restock shelves, refrigerators, and displays as needed.
• Clean and sanitize aisles, counters, bathrooms, and other store areas.
• Assist with inventory control, including receiving, stocking, and rotating merchandise.
• Report low stock levels to the store manager and assist with inventory counts.
• Monitor the store for security issues, theft, and suspicious activity.
• Follow safety protocols and procedures to protect customers and staff.
• Work with other team members to meet store goals and improve the customer experience.
• Follow directions from store managers and supervisors to support daily operations.
• Perform seasonal snow removal as needed.
• Handle emergency situations and work alone when required.

Benefits

• Full-time team members: health insurance, vacation, holiday pay, and a 401(k) with employer match, among other benefits.
• Part-time team members: eligibility for a 401(k) with employer match and paid holidays; may also be eligible for health insurance.
• Paid weekly.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED