Team Member Services Specialist

Hillcrest Health & LIving•Bellevue, NE

About The Position

Hillcrest Health & Living is seeking a Team Member Services Specialist to support team members and leaders across the organization. The role provides a varied range of HR support, including benefits and onboarding, employee relations, leave administration, and assistance with employment-related processes. The specialist is expected to help improve HR processes and contribute to a positive team-member experience.

Requirements

  • At least 2 years of HR experience.
  • Hands-on experience with benefits, FMLA, COBRA, ADA, and employee relations.
  • Solid understanding of HR practices and employment policies.
  • Strong organization, problem-solving skills, and attention to detail.
  • Confidence handling sensitive conversations and confidential information.
  • Positive, approachable personality and a genuine passion for helping people.
  • Ability to juggle priorities in a busy HR environment.

Responsibilities

  • Serve as a trusted HR resource for team members and leaders.
  • Assist with employee benefits, enrollment, and COBRA administration.
  • Manage FMLA, leaves of absence, and ADA accommodations.
  • Support employee relations, including workplace concerns, performance issues, and coaching.
  • Assist with onboarding, employee records, and HRIS updates.
  • Support Workers' Compensation, unemployment, and exit interviews.
  • Identify ways to improve and streamline HR processes.
  • Collaborate with the HR team and help improve the team-member experience.

Benefits

  • Multiple health insurance options, plus dental, vision, and life insurance.
  • Dayforce Wallet access to earned pay.
  • Gym membership reimbursement and partner discounts.
  • Professional development and career growth opportunities.
  • Collaborative HR team where ideas and contributions matter.
  • Opportunity to make an impact across the organization.
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