Team Member Services Administrative Assistant

Piedmont Airlines • Phoenix, AZ

3d • Onsite

About The Position

Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the delivery of industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable, detail-oriented professional to join our team as an Administrative Assistant. In this role, the Administrative Assistant is expected to keep both the company goals and customer expectations in mind when performing daily tasks. The Administrative Assistant must be a self-starter with a professional attitude and demeanor, capable of interacting with all levels of personnel in a fast-paced work environment, and the ability to work independently is critical to success. Along with the essential duties listed below, this position will assist in answering phone calls, taking memos, maintaining files, and sending and receiving correspondence.

Requirements

• Outstanding organizational skills and ability to multi-task
• Ability to work independently and meet specified deadlines
• Ability to work well with all levels of management and support personnel
• Advanced ability in Microsoft Office Suite
• Excellent writing and speaking skills
• Clear driving record
• 10-year Criminal History Records Check
• Drug screen
• Proof of high school or GED completion
• Minimum 18 years of age

Nice To Haves

• Previous administrative experience in a busy office environment
• Skilled in computer knowledge and usage
• Knowledge of basic airport procedures and fundamental job requirements for airlines
• Current Piedmont employee with a minimum six months of service
• Bachelor’s degree in English, Communications, Business Administration, or related field

Responsibilities

• Review and maintain internal control documents
• Monitor training compliance
• Create spreadsheets
• Update weekly employee work schedules
• Process approved employee swaps
• Perform daily payroll processing
• Create weekly performance reports
• Answering phone calls
• Taking memos
• Maintaining files
• Sending and receiving correspondence

Benefits

• Paid training
• Holiday pay
• 401(k)
• Vacation
• Family travel on the American Airlines network
• Medical
• Dental
• Bonuses awarded in accordance with company policies and applicable criteria

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED