Team Member Services Administrative Assistant

Piedmont Airlines • Philadelphia, PA

3d • Onsite

About The Position

Join a passionate team in the aviation industry that works hard, cares for each other, and offers growth opportunities. Piedmont Airlines is seeking a motivated, reliable, and detail-oriented Administrative Assistant to maintain industry-leading service standards. This role requires keeping company goals and customer expectations in mind, acting as a self-starter with a professional attitude, and the ability to interact with all personnel levels in a fast-paced environment. Independent work is critical for success. This position will also assist with answering phone calls, taking memos, maintaining files, and handling correspondence.

Requirements

• Outstanding organizational skills and ability to multi-task
• Ability to work independently and meet specified deadlines
• Ability to work well with all levels of management and support personnel
• Advanced ability in Microsoft Office Suite
• Excellent writing and speaking skills
• Minimum 18 years of age
• Proof of high school or GED completion

Nice To Haves

• Previous administrative experience in a busy office environment
• Skilled in computer knowledge and usage
• Knowledge of basic airport procedures and fundamental job requirements for airlines
• Current Piedmont employee with a minimum six months of service
• Bachelor’s degree in English, Communications, Business Administration, or related field

Responsibilities

• Review and maintain internal control documents
• Monitor training compliance
• Create spreadsheets
• Update weekly employee work schedules
• Process approved employee swaps
• Perform daily payroll processing
• Create weekly performance reports
• Answer phone calls
• Take memos
• Maintain files
• Send and receive correspondence

Benefits

• Paid training
• Holiday pay
• 401(k)
• Vacation
• Family travel on the American Airlines network
• Medical
• Dental
• Bonuses awarded in accordance with company policies and applicable criteria

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees