CASHIER WITH COOK EXPERIENCE - NOW HIRING!

The Flame Broiler, Inc.•Redlands, CA

3d•$20 - $20•Onsite

About The Position

The Team Member Cross Trained Cook supports an environment where The Flame Broiler, Inc.’s values, culture, and operating standards can thrive. Under the direct supervision of the General Manager and Assistant General Manager, this role communicates the brand’s vision through operational procedures and keeps the brand at the forefront of daily operations. The successful team member reflects the company’s values, culture, and guiding principles.

Requirements

Education level listed: None.
Ability to prepare and cook food according to company standards and maintain freshness, quality, and accurate portions.
Ability to perform front-of-house service and POS transactions, including refunds and order modifications.
Ability to communicate effectively with guests and coworkers about menu items, ingredients, allergies, substitutions, pricing, and special orders.
Ability to follow company standards, policies, cash-handling procedures, safety procedures, and attendance and punctuality requirements.
Willingness to assist other team members when needed.
Successful completion of the company-approved Train-The-Trainer certification course.
Ability to deliver team-member training as directed.

Responsibilities

Prepare assigned products and stations for back-of-house operations.
Prepare protein for cooking, cook proteins to company standards, and ensure defrosted protein is rotated properly.
Prepare rice, cook vegetables during assigned shifts, and maintain the freshness and quality of meals.
Prepare bowls and plates to company standards using accurate portions.
Clean workstations, the grill, back-of-house areas, and dishware; organize and store small wares and equipment.
Coordinate with front-of-house team members about special orders, modifications, and protein quantities during peak times.
Put away and organize inventory.
Ensure the guest experience meets company standards and accurately enter orders into the POS system.
Perform POS transactions, including refunds, modifications, and clocking in and out.
Expedite and fulfill orders accurately and promptly, and deliver meals to guests in a timely manner.
Perform front-of-house service steps and build rapport with guests and loyal customers.
Communicate incentive programs, promotions, menu ingredients, allergens, substitutions, pricing, and special requests to guests and team members.
Complete front-of-house side work, including portioning sauces and condiments and preparing takeout order items.
Keep front-of-house areas clean and organized.
Assist other team members when needed and follow company attendance and punctuality procedures.
Complete the company-approved Train-The-Trainer certification course and deliver training to team members as directed.
Know and follow company standards and policies, resolve guest complaints when necessary during assigned shifts, and follow cash-handling and injury- and illness-prevention safety procedures.