Team Manager

Panera Bread•Richmond, VA

11d

About The Position

The Team Manager is part of the bakery-cafe’s leadership team and helps run successful shifts, develop team members, and maintain the standards guests expect. The role focuses on guest satisfaction, team leadership, food safety, and fostering Panera’s culture of warmth, belonging, growth, and trust. The position requires flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities. A job offer is conditional on the results of a background check.

Requirements

At least 18 years of age.
ServSafe certification or ability to achieve certification.
Ability to lead shifts and direct, motivate, coach, and develop others in a fast-paced environment.
Ability to work flexible hours, including nights and weekends.
Ability to lift, carry, push, or pull objects weighing up to 25 pounds.
Ability to stand and walk for up to 6 hours.
Ability to communicate clearly and quickly understand guests’ and associates’ directions in a loud environment.
Any job offer is conditional upon the results of a background check.

Nice To Haves

At least 1 year of restaurant management experience.

Responsibilities

Ensure guests are delighted by the quality of food, service, and staff.
Build engaging relationships that encourage long-term guest loyalty.
Lead, manage, coach, inspire, motivate, and develop team members to meet goals for sales, speed, order accuracy, and guest experience; recognize and celebrate their achievements.
Participate in interviewing and selecting team members.
Train the team in food safety standards and ensure those standards are maintained.
Help build a culture of warmth, belonging, growth, and trust.
Represent Panera’s Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working as a team, celebrating success, and seeing the best in others.