Team Manager-Indian Trail

Panera Bread•East Independence, NC

About The Position

The Team Manager is part of the bakery-cafe leadership team and helps run successful shifts, develop team members, and maintain Panera’s standards. The role focuses on delivering excellent food and service, building lasting guest relationships, and supporting a culture of warmth, belonging, growth, and trust. Team Managers coach and motivate staff to achieve goals in sales, speed, order accuracy, and guest experience, and help ensure food safety standards are followed. The position requires flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities. Any job offer is conditional on the results of a background check.

Requirements

Must be at least 18 years old.
Proven ability to lead shifts and direct, motivate, coach, and develop others in a fast-paced environment.
ServSafe certification, or ability to achieve certification.
Ability to work flexible hours, including nights and weekends.
Ability to lift, carry, push, or pull objects weighing up to 25 pounds.
Ability to stand and walk for up to 6 hours.
Ability to communicate clearly and quickly understand directions from guests and associates in a loud environment.

Nice To Haves

At least 1 year of restaurant management experience preferred.

Responsibilities

Help run great shifts and support team development in the bakery-cafe.
Ensure guests are delighted by the quality of food, service, and staff.
Build engaging relationships with guests that encourage long-term loyalty.
Lead, manage, coach, inspire, motivate, and develop team members to meet goals for sales, speed, order accuracy, and guest experience.
Celebrate team members’ achievements.
Participate in interviewing and selecting team members.
Train the team in food safety standards and ensure those standards are maintained.
Help build a culture of warmth, belonging, growth, and trust.
Represent Panera’s Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working as a team, celebrating success, and seeing the best in others.