Team Manager Corporate Communications and Initiatives

Fidelity Canada • Toronto, ON

25d • $110,000 - $129,000 • Hybrid

About The Position

You will be working on a predefined hybrid schedule as part of Fidelity’s dynamic working arrangement. The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway. Current work authorization for Canada is required for all openings. At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally. Team Manager Corporate Communications and Initiatives How You’ll Make an Impact: Position Overview Reporting to the Manager, Corporate Communications and Community Affairs, the Team Manager, Corporate Communications and Initiatives, is responsible for driving internal communications, employee engagement programming, channel management for Fidelity Canada and planning Corporate Affairs initiatives. This role will lead a team responsible for the day-to-day management and continuous improvement Fidelity Canada’s intranet (inSite), core employee and external facing programs (including The Week Ahead, Volunteerism and Voice of the Employee), and major internal campaigns, events and initiatives. The Team Manager, Corporate Communications and Initiatives, will plan and deliver high-impact internal communications, program and grow flagship employee platforms, help strengthen Fidelity Canada’s culture and employee experience, and help execute against the Corporate Affairs business plan and capitalize on new opportunities. The role will also serve as deputy to the Manager, Corporate Communications and Community Affairs, in planning and executing communication strategies, including change management communications for initiatives such as the Toronto office relocation. This role requires strong people leadership, editorial judgement, comfort working with senior leaders, and the ability to manage multiple projects with tight timelines in a fast-paced, highly collaborative environment.

Requirements

• 5+ years’ experience in producing live/virtual employee program (The Week Ahead, podcasts, etc.) and experience in writing and editing executive and enterprise-wide communications.
• 1-2 years experience in managing or directly supervising people and/or leading a small team or function,
• University degree in Communications, Public Relations, Journalism, Marketing, Business, or equivalent work experience.
• Strong written and editing capability demonstrated through prior roles.
• Exceptional communication skills.
• Attention to detail.
• Strong internal communications and storytelling skills, with the ability to turn complex topics into clear, engaging narratives for employees.
• Proven ability to plan, script and produce live, virtual and recorded programs (e.g., enterprise-wide webcasts, podcast episodes, leadership updates).

Nice To Haves

• Experience with intranet governance, internal content management systems and analytics.
• Experience with employee listening programs, surveys or feedback tools.
• Experience supporting culture, recognition, CSR/volunteerism or employer brand initiatives.
• Professional development or certification in communications, employee engagement, change management or project management would be considered as an asset.
• Membership in a relevant professional association (e.g., IABC,CPRS) would be considered as an asset.

Responsibilities

• Lead and manage inSite (Fidelity Canada’s intranet) content strategy, governance and daily operations. Daily coordination and posting of content; homepage programming and calendar; managing the inSite Admin Inbox; coaching content contributors; ensuring accuracy, timeliness and alignment to business needs; creating surveys and reporting on analytics. Provide day-to-day direction to the inSite team and support their development.
• Own The Week Ahead program (Fidelity Canada’s weekly, enterprise-wide meeting). Plan, produce and continuously improve The Week Ahead, including programming, run-of-show, speaker preparation, guest sourcing, logistics and technical production. Drive attendance and position The Week Ahead as Fidelity Canada’s must-attend weekly connection point.
• Lead Fidelity Canada’s Volunteerism program. Own the Volunteerism strategy and calendar, including planning events/opportunities, partnering with HR/Community Affairs and business leaders, promoting participation, and telling the story of Fidelity Canada’s community impact.
• Lead the Voice of the Employee (VoE) program and support the onboarding / rollout of Medallia. Support the relaunch of VoE, including awareness, messaging, education and adoption. Help introduce Medallia as a listening tool, drive employee understanding of how their input is used, and promote trust in the process. Provide reporting and insights to leaders.
• Support Corporate Affairs initiatives in the 2026-2028 Business Plan and ad hoc initiatives through end-to-end project management, with a focus on integrating internal and external communications and aligning with stakeholders across Fidelity Canada.

Benefits

• Flexible working arrangements - 100% remote, hybrid, and in office options
• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6000 annually for mental health services and therapy
• Parental leave top-up to 100% of your salary for a period of 25 weeks
• Up to $650 for home office equipment
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
• Diversity and inclusion programs, including an active network of Employee Resource Groups
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees