Team Leader, Management support and expertise support

Desjardins • Baie-Saint-Paul, QC

9d • Hybrid

About The Position

As a Team Leader, you will provide management support for your team, coordinating unit activities, action plans, and initiatives. You will coach and guide a team of specialized technical employees and professionals, assign tasks, monitor progress, and support talent development and employee engagement. This role requires extensive knowledge of the line of business, functional authority over the team, and individual performance management. You will collaborate with stakeholders in other fields, sharing ideas and solving problems using analytical skills.

Requirements

• Bachelor's degree in a related field
• A minimum of two years of relevant experience
• Knowledge of French is required
• Trade Union (If applicable)

Nice To Haves

• Other combinations of qualifications and relevant experience may be considered

Responsibilities

• Help determine your unit’s service offer and ensure your projects and activities are planned and executed.
• Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction.
• Help develop training and skills development strategies and action plans for team members.
• Help resolve complaints and problems in accordance with the organization’s practices.
• Play a non-decision-making role in hiring, performance management, discipline, and skills development.
• Manage the budget.

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

What This Job Offers

• Job Type: Full-time
• Career Level: Manager