Team Leader, Management support and expertise support

Desjardins • Saint-Jérôme, QC

5d

About The Position

As team leader, you provide management support for the team. You coordinate your unit’s activities, action plans and initiatives. You coach and guide a team composed primarily of specialized technical employees and professionals, assign tasks and activities, and regularly monitor progress. You support talent development and employee engagement by creating a positive, motivating work environment where everyone’s contribution is valued. Your projects and initiatives require extensive knowledge of your line of work. You have functional authority over the team and manage individual performance. You share ideas and help solve problems using your analytical skills and extensive knowledge of the line of business. You interact with stakeholders working in other fields.

Requirements

• Bachelor's degree in a related field
• A minimum of two years of relevant experience
• Knowledge of French is required

Nice To Haves

• Other combinations of qualifications and relevant experience may be considered
• Trade Union (If applicable)

Responsibilities

• Help determine your unit’s service offer and ensure your projects and activities are planned and executed.
• Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction.
• Help develop training and skills development strategies and action plans for team members.
• Help resolve complaints and problems in accordance with the organization’s practices.
• Play a non-decision-making role in hiring, performance management, discipline, and skills development.
• Manage the budget.

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

What This Job Offers

• Job Type: Full-time
• Career Level: Manager