Team Leader

Tractor Supply Company•Oneonta, AL

11d

About The Position

The Team Leader supports Store leadership, delivers Legendary Service, coaches Team Members, and owns assigned sales-floor presentation areas. Team Leaders are expected to be top-selling Team Members and to take clear ownership of Power Panels, Clipstrips, Endcaps, Clothing recovery, and assigned BOPIS/OMNI support based on store needs. The role also leads assigned Team Members during shifts and supports store readiness, safety, and customer engagement.

Requirements

Must be at least 18 years of age.
Must possess a valid driver's license.
Must be able to read, write, and count accurately.
Must be able to work varied shifts, including nights, weekends, and overtime as dictated by business needs.
Must be able to move merchandise weighing up to 50 pounds throughout the store.
Must be able to push and pull merchandise weighing up to 2,000 pounds with proper material-handling equipment.
Must be able to stand, kneel, twist, crouch, squat, bend, stoop, climb ladders, and move throughout the store for an entire shift.
Must be able to safely access all store areas and operate equipment necessary to run a store.
Must be able to handle and be in contact with birds or poultry.
Must be able to complete training and certification to dispense propane and perform propane dispensing.
Must be able to complete required training and certifications for various business needs.
Must be able to travel as required in support of district needs and drive or operate a vehicle for business needs.
Must have strong written and verbal communication skills to communicate effectively with Team Members and customers.
Must be able to process information and merchandise through the point-of-sale system.

Nice To Haves

Retail experience and/or knowledge of farming, ranching, pets/equine, or welding is strongly preferred.
Supervisory experience is preferred.
A high school diploma or equivalent is preferred but not required.
Basic computer skills.
Strong interpersonal skills and the ability to resolve issues ethically and with minimal conflict.
Ability to perform and execute the principal responsibilities of Team Members.

Responsibilities

Maintain regular and predictable attendance and work scheduled shifts, including varied hours, days, nights, weekends, and overtime as dictated by business needs.
Uphold and promote a safe, productive work environment by following and enforcing policies and procedures.
Deliver Legendary Service and reinforce Leading with Legendary behaviors through customer engagement, Team Member coaching, and accountability for execution.
Use A+ Coaching to celebrate and develop Team Members, improve selling behaviors, and reinforce consistent operating standards.
Model selling behaviors as one of the store’s top-selling Team Members.
Own Power Panel execution, maintenance, replenishment, signing, and recovery.
Own Clipstrip execution, maintenance, replenishment, signing, and recovery.
Own Endcap execution, maintenance, signing, and recovery.
Own full weekly Clothing Department recovery, including assigned standards and follow-up.
Support BOPIS/OMNI execution, including picking, staging, customer handoff, and follow-up as assigned.
Lead assigned Team Members during shifts, including task delegation, follow-up, service expectations, and safe work practices.
Support front-end, sales-floor, recovery, and customer engagement routines as assigned by the Store Manager or Sales Manager.
Support store readiness by owning and maintaining Power Panels, Clipstrips, Endcaps, and Clothing.
Operate cash registers, computers, forklifts, and other equipment as needed, and assist customers with loading purchases.
Complete documentation associated with job duties accurately and on time.
Obtain licenses or certifications as needed by the business.
Promote a safe and productive work environment for Team Members, customers, and vendors, and train Team Members on applying policies and procedures.
Perform other duties as assigned.