Team Leader

Tractor Supply Company•Bardstown, KY

About The Position

The Team Leader supports Store leadership, delivers Legendary Service, coaches Team Members, and owns assigned sales-floor presentation areas. Team Leaders are expected to be top-selling Team Members and take clear ownership of Power Panels, Clipstrips, Endcaps, Clothing recovery, and assigned BOPIS/OMNI support based on store needs. The role also involves leading assigned Team Members during shifts, supporting store routines and readiness, and promoting a safe and productive work environment. The position generally works indoors in a favorable environment with moderate noise, though it may require working outdoors in adverse weather. Shifts vary by store, are generally at least four hours, and may exceed eight hours. The job is non-sedentary and requires moving throughout the store and outdoor areas, handling merchandise and operating store equipment. Team Leaders may need to travel or drive for business needs.

Requirements

Must be at least 18 years of age.
Must possess a valid driver's license.
Must be able to read, write, and count accurately, regardless of education level.
Must be able to perform the principal responsibilities of Team Members.
Must have strong interpersonal skills and the ability to resolve issues ethically and with minimal conflict.
Must be able to move and transfer merchandise weighing up to 50 pounds throughout the store.
Must be able to push and pull merchandise weighing up to 2,000 pounds with proper material-handling equipment, such as a pallet jack.
Must be able to occasionally lift or reach merchandise overhead and frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
Must be able to move throughout the store for an entire shift and safely access the selling floor, side lot, stock area, and register area.
Must be able to operate store equipment safely, properly, efficiently, and accurately, including a dolly, hand truck, forklift, baler, computer, and cash register.
Must be able to communicate effectively with Team Members and customers using written and verbal communication skills.
Must be able to process information and merchandise through the point-of-sale system.
Must be able to successfully complete required training and certifications.
Must be able to work varied shifts, including nights, weekends, and overtime as business needs dictate.

Nice To Haves

Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
Supervisory experience is preferred.
A high school diploma or equivalent is preferred but not required.
Basic computer skills.

Responsibilities

Maintain regular and predictable attendance and work scheduled shifts, including varied hours, days, nights, weekends, and overtime as dictated by business needs.
Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
Deliver Legendary Service and reinforce Leading with Legendary behaviors through customer engagement, Team Member coaching, and accountability for execution.
Use A+ Coaching to celebrate and develop Team Members, improve selling behaviors, and reinforce consistent operating standards.
Model selling behaviors and perform as one of the store's top-selling Team Members.
Own Power Panel execution, maintenance, replenishment, signing, and recovery.
Own Clipstrip execution, maintenance, replenishment, signing, and recovery.
Own Endcap execution, maintenance, signing, and recovery.
Complete full weekly Clothing Department recovery, including assigned standards and follow-up.
Support BOPIS/OMNI execution, including picking, staging, customer handoff, and follow-up as assigned.
Lead assigned Team Members during shifts by delegating tasks, following up, setting service expectations, and reinforcing safe work practices.
Support front-end, sales-floor, recovery, and customer engagement routines as assigned by the Store Manager or Sales Manager.
Support store readiness by owning and maintaining Power Panels, Clipstrips, Endcaps, and Clothing.
Operate a cash register, computer, forklift, and other equipment as needed, and assist customers with loading purchases.
Complete documentation associated with job duties accurately and on time.
Obtain licenses or certifications as needed by the business.
Complete required training and certifications, including training and certification to dispense propane.
Handle and be in contact with birds/poultry.
Travel or drive/operate a vehicle as required for business or district needs.
Perform other duties as assigned.