GARAGE - Team Leader PT - Holyoke Mall

Groupe Dynamite, Inc Garage•Holyoke, MA

2d•Onsite

About The Position

The Team Leader contributes to the store’s success by promoting a positive shopping experience and building meaningful, long-term customer relationships. Reporting to the Store Manager, the role supports day-to-day store operations, helps optimize inventory management, and contributes to sales and customer satisfaction. The Team Leader maintains brand and visual merchandising standards and supports shipment processing, sales-floor replenishment, and e-commerce order fulfillment.

Requirements

High school diploma.
At least 1 year of experience as a team lead, preferably in a retail environment.
Customer-oriented, with strong problem-solving skills and decision-making abilities.
Exceptional interpersonal skills and a natural ability to build relationships.
Ability to work in a fast-paced environment while delivering a high level of attention and service.
Availability to work a flexible schedule, including evenings, weekends, and holidays, as business needs require.

Nice To Haves

Two years of retail experience is an asset.
Passion for fashion.
Social media, mobile device, and computer skills are assets.

Responsibilities

Promote a positive shopping experience and build meaningful, long-term relationships with customers.
Contribute to the day-to-day operations and success of the store.
Help optimize inventory management and increase sales and customer satisfaction.
Maintain brand, visual, and merchandising presentation standards and directives.
Process shipments, replenish the sales floor, and fulfill e-commerce orders.