Team leader, Management support and expertise support

Desjardins•Montreal, QC

About The Position

As a Team Leader, you will support team management by coordinating your unit’s activities, action plans, and initiatives. You will coach and guide a team of experienced professionals, assign tasks, and monitor progress. Your role involves fostering talent development and employee engagement by creating a positive and motivating work environment. This position requires extensive knowledge of the field, functional authority over the team, and management of individual performance. You will make recommendations for complex projects, requiring analysis and understanding of the organization and line of business. Collaboration with stakeholders from various fields is essential. You will develop business positions and influence senior management and decision-making bodies.

Requirements

Bachelor's degree in a related field.
A minimum of eight years of relevant experience.
Knowledge of French is required.
Intermediate knowledge of English.
Action oriented.
Ambiguity.
Customer Focus.
Develops talent.
Differences.
Directs work.
Engagement.
Nimble learning.
Teams.
Tech savvy.

Nice To Haves

Other combinations of qualifications and relevant experience may be considered.

Responsibilities

Identify, develop, and recommend strategic directions and business positions.
Determine the unit’s service offer and ensure projects and activities are planned and executed.
Meet targets on time and on budget, managing results, performance, quality, and client/partner satisfaction.
Develop training and skills development strategies and action plans for team members.
Help resolve complaints and problems in accordance with the organization’s practices.
Play a non-decision-making role in hiring, performance management, discipline, and skills development.
Manage the budget.