Team leader, Management support and expertise support

Desjardins • Montreal, QC

4d • Remote

About The Position

As a Team Leader, you will support team management by coordinating your unit’s activities, action plans, and initiatives. You will coach and guide a team of experienced professionals, assign tasks, and monitor progress. Your role involves supporting talent development and employee engagement by fostering a positive and motivating work environment. This position requires extensive knowledge of the field, functional authority over the team, and management of individual performance. You will make recommendations on complex projects, requiring analysis and understanding of the organization and line of business. Coordination with various stakeholders is crucial, as you will develop business positions and influence senior management and decision-making bodies.

Requirements

• Bachelor's degree in a related field
• A minimum of eight years of relevant experience
• Knowledge of French is required
• Action oriented
• Customer Focus
• Develops talent
• Differences
• Directs work
• Engagement
• Nimble learning

Nice To Haves

• Other combinations of qualifications and relevant experience may be considered
• Trade Union (If applicable)

Responsibilities

• Identify, develop and recommend strategic directions and business positions
• Help determine your unit’s service offer and ensure your projects and activities are planned and executed
• Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction
• Develop training and skills development strategies and action plans for team members
• Help resolve complaints and problems in accordance with the organization’s practices
• Play a non-decision-making role in hiring, performance management, discipline, and skills development
• Manage the budget

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

What This Job Offers

• Job Type: Full-time
• Career Level: Manager