Team Leader, Management support and expertise support

Desjardins • Montreal, QC

9d • Hybrid

About The Position

As a team leader, you will support team management by coordinating your unit’s activities, action plans, and initiatives. You will coach and guide a team primarily composed of highly experienced professionals, assigning tasks, monitoring progress, and supporting talent development and employee engagement through a positive work environment. This role requires extensive knowledge of your field, as you will have functional authority over the team and manage individual performance. You will make recommendations on the planning and execution of complex projects requiring comprehensive analysis of the organization and line of business. Coordination is critical, involving interaction with stakeholders across various fields. You will also develop business positions and lead and influence senior management and decision-making bodies.

Requirements

• Bachelor's degree in a related field
• A minimum of eight years of relevant experience
• Knowledge of French is required
• Action oriented
• Customer Focus
• Develops talent
• Differences
• Directs work
• Engagement
• Nimble learning

Responsibilities

• Identify, develop and recommend strategic directions and business positions
• Help determine your unit’s service offer and ensure your projects and activities are planned and executed
• Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction
• Develop training and skills development strategies and action plans for team members
• Help resolve complaints and problems in accordance with the organization’s practices
• Play a non-decision-making role in hiring, performance management, discipline, and skills development
• Manage the budget

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment
• Benefits apply based on eligibility criteria.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 11-50 employees