Chick-fil-A Team Leader

Chick-fil-A•Bradenton, FL
•Onsite

About The Position

As a Chick-fil-A Team Leader, you will drive daily operational excellence and foster a culture of growth by coaching, motivating, and developing Team Members while assisting across all Front of House positions as needed. Serving as a subject matter expert in FOH processes, brand standards, and order-taking technology across the front counter, drive-thru, and outside lanes, you will ensure product quality, cleanliness, and consistency at all times. You will partner closely with the Leadership Team to hit tactical hourly objectives, manage appropriate daily staffing, support inventory and facilities maintenance, execute opening and closing procedures, and communicate performance feedback or policy violations. Above all, you will maintain respectful, professional relationships and fulfill additional responsibilities assigned by leadership to uphold Chick-fil-A’s high standards of service.

Requirements

  • Subject matter expert in FOH processes, brand standards, and order-taking technology

Responsibilities

  • Drive daily operational excellence
  • Foster a culture of growth by coaching, motivating, and developing Team Members
  • Assist across all Front of House positions as needed
  • Serve as a subject matter expert in FOH processes, brand standards, and order-taking technology
  • Ensure product quality, cleanliness, and consistency at all times
  • Partner closely with the Leadership Team to hit tactical hourly objectives
  • Manage appropriate daily staffing
  • Support inventory and facilities maintenance
  • Execute opening and closing procedures
  • Communicate performance feedback or policy violations
  • Maintain respectful, professional relationships
  • Fulfill additional responsibilities assigned by leadership
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