Team Leader (East Aurora)

East Aurora•East Aurora, NY

About The Position

The Team Leader provides oversight and guidance on designated shifts and supervises direct care staff in the Senior Residential Supervisor’s absence. The position supports residents in daily living, helps develop and implement individual goals and program plans, and oversees household, maintenance, and housekeeping activities. The Team Leader also assists with staff development and ensures that required shift duties, records, reports, and paperwork are completed.

Requirements

  • High school diploma or GED.
  • Ability to read and write.
  • Ability to handle multiple tasks simultaneously.
  • Valid driver’s license that meets agency policy.
  • Ability to meet the physical requirements of the position, including standing, walking, sitting, bending, stooping, squatting, kneeling, and climbing.
  • Ability to lift 35 pounds.
  • Ability to lift and transfer individuals manually and mechanically as required by prescribed program or plan.
  • Ability to move, reposition, and place individuals in pieces of equipment.
  • Physical agility and ability to react to emergency situations.
  • CPR certification.
  • Maintain Strategies for Crisis Intervention and Prevention (SCIP-R) certification in accordance with regulatory guidelines.

Nice To Haves

  • One year of related experience preferred.

Responsibilities

  • Supervise direct care staff in the Senior Residential Supervisor’s absence and provide oversight and guidance on designated shifts.
  • Schedule and oversee tasks and activities performed by individual and household staff to ensure services and care are provided to each individual.
  • Assist the Senior Residential Supervisor with staff development, coaching, feedback, and corrective action.
  • Instruct and supervise individuals in daily living, including active treatment, personal hygiene, dietary and nutritional needs, menu planning, food purchasing, preparation and storage, care of personal belongings, money management, and use of community recreational activities.
  • Promote positive relationships and communication with individuals, families, advocates, employees, and the surrounding community, and disseminate communications to appropriate parties in a timely and effective manner.
  • Administer medication and complete pertinent health-related forms.
  • Safely transport individuals to and from activities and appointments.
  • Maintain efficient, confidential, and comprehensive records for individual and staff activities and incidents, and site maintenance.
  • Ensure timely and accurate reporting of minor, reportable, and serious reportable incidents.
  • Ensure required paperwork is completed and implement quality improvement measures.
  • Work with the Senior Residential Supervisor to develop, implement, and monitor progress on program plans.
  • Monitor and maintain facilities to provide a safe environment conducive to the health, safety, and well-being of individuals and employees.
  • Schedule, participate in, and conduct monthly fire drills.
  • Perform CPR and Strategies for Crisis Intervention and Prevention (SCIP-R).
  • Record time worked at the start and end of each shift.
  • Comply with agency policies and procedures and perform other duties as assigned.

Benefits

  • Generous paid time off (PTO)
  • PTO buyback
  • Affordable insurance
  • Tuition reimbursement
  • Career mentoring
  • Shift incentives
  • Consistent schedules
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