Chef(fe) d’équipe – Support à la souscription (Poste temporaire) - Team Leader – Underwriting Support (Temporary position)

REVAU•Terrebonne, QC

17d•Hybrid

About The Position

At Revau, we are transforming the commercial insurance experience through a modern, collaborative, and innovation-driven approach. As we continue to grow across Canada, we are looking for a Team Leader – Underwriting Support recognized for their motivating leadership, operational rigor, and ability to develop talent. Reporting to the Director, Operations, you will oversee and support a team of underwriting assistants located across multiple Canadian provinces. You will contribute to operational optimization, achievement of service standards, and continuous process improvement.

Requirements

Bilingualism in French and English is required
3 to 5 years of experience in commercial insurance
2 to 3 years of team management experience
Experience managing employees located across multiple provinces
Positive leadership style, strong organizational skills, and ability to manage priorities
Excellent interpersonal skills and adaptability
Comfortable working with technology and in evolving environments

Responsibilities

Motivate, coach, and support the team in achieving objectives
Oversee daily operations and manage priorities and workload volumes
Ensure compliance with service standards, KPIs, and operational quality expectations
Participate in performance management, employee development, and evaluation processes
Collaborate on the improvement and standardization of business processes
Participate in recruitment, onboarding, and talent development initiatives
Provide underwriting support during peak periods, as needed