Team Leader Shipping

Emerson•Louisville, KY

About The Position

Based in Louisville, Kentucky, the Team Leader Shipping maintains a strong customer focus and is responsible for meeting daily and shipping expectations as directed by management. The role coordinates daily shipping operations, supports and trains shipping clerks, oversees cycle counting, and helps the team meet performance, attendance, safety, and departmental goals. The Team Leader sets an example by following established procedures and ensuring team members follow approved work instructions and practices. The position also contributes to process improvements, communication, safe operations, and efficient business procedures, and assists with shipping clerk duties as needed.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of manufacturing and/or distribution experience.
  • Willingness and ability to work overtime as required.
  • Proven digital literacy and computer skills.
  • Fluency in English, including reading and writing.
  • Ability to perform basic addition, subtraction, multiplication, and division.
  • Ability to adapt to changes in processes, activities, and direction.
  • Ability to read and understand production shop orders and instructions.
  • Ability to lift 40 pounds intermittently.
  • Ability to stand for up to 10 hours per day.
  • Ability to defer to management when appropriate.

Nice To Haves

  • Previous supervisor or team leader experience.

Responsibilities

  • Coordinate daily shipping operations, including inventory management, order picking, staging, packaging, and processing.
  • Train shipping clerks in department processes as needed.
  • Perform or oversee daily cycle-counting requirements.
  • Work within established performance, attendance, metrics, and safety goals.
  • Model compliance with defined procedures and ensure team members follow approved work instructions, processes, and required techniques.
  • Communicate and follow up with the Supervisor and team members in a timely manner.
  • Lead according to 5-S standards and suggest process-flow and ISO procedural improvements.
  • Promote safe operations and adhere to company safety rules and standards.
  • Complete company-required educational seminars, training sessions, and activities.
  • Adapt to changes in processes, activities, and direction.
  • Assist with shipping clerk functions, including picking, staging, and shipping customer orders.
  • Achieve departmental objectives and develop and document procedures to streamline operations and improve team efficiency and productivity.
  • Perform other tasks as assigned by the Supervisor or TopWorx management.

Benefits

  • Medical insurance plans
  • Dental coverage
  • Vision coverage
  • Employee Assistance Program
  • 401(k)
  • Tuition reimbursement
  • Employee resource groups
  • Recognition
  • Flexible time off plans
  • Paid parental leave
  • Vacation leave
  • Holiday leave
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