Team Leader, Quality

Challenge Manufacturing•Holland, MI

2d•Onsite

About The Position

The Team Leader, Quality facilitates departmental work activities and ensures work is performed according to policy, procedure, and process. Working collaboratively with Group Leaders and Team Members, the Team Leader supports continuous improvement, identifies and escalates quality concerns, and helps ensure the delivery of high-quality products to internal and external customers. The role supports safety, quality, delivery, cost, and morale, and reports directly to the Quality Supervisor. The position is based at the plant in Holland, Michigan, and works first shift, 6:00 a.m. to 2:00 p.m., Monday through Friday. The job description notes that duties and responsibilities may change at any time.

Requirements

Must be at least 18 years of age.
Ability to maintain quality and safety standards.
Ability to read, write, and understand work instructions.
Ability to understand and follow safety procedures.
Ability to receive, track, and distribute materials, supplies, and equipment.
Ability to prepare routine administrative paperwork.
Ability to read, sort, check, count, and verify numbers.
Ability to perform simple arithmetic.
Ability to detect problems and report information to appropriate personnel.
Ability to receive, stock, and/or deliver goods.
Ability to operate a PC and scan gun.

Nice To Haves

High school diploma or GED (preferred).

Responsibilities

Facilitate departmental work activities and ensure work is performed according to policy, procedure, and process.
Help ensure safety, quality, and productivity requirements are achieved.
Provide first-line support to team members when abnormal conditions exist and escalate issues to involve appropriate resources.
Maintain continuity of operations by filling in for team members during absences and break periods.
Work on continuous improvement projects.
Oversee personnel loading and unloading trucks, verifying counts, and inspecting packaging for damage.
Ensure team members operate equipment safely.
Train team members on processes, procedures, and job tasks within their work zone.
Certify team members at individual workstations for each level of progression on the skills matrix.
Track and communicate inbound and outbound truck schedule status.
Communicate regularly with the supervisor and forklift drivers.
Verify EDI requirements and set up and manage loads.
Lead and assist shipping personnel as needed.
Spot-check labeling on staged containers throughout the day.
Enforce established FIFO procedures.
Follow plant rules, including requirements concerning dress, hair, and cell phone usage.
Perform incidental work activities associated with job functions in the department or work area.
Provide relief to production team members for scheduled or emergency breaks and lunch periods.
Perform work normally assigned to production operators and/or hilo drivers when covering absenteeism or labor shortages.