The Position is responsible for the administrative tasks for Team Leaders, including but not limited to reviewing, tracking, updating and partnering with key stakeholders. This role plans and schedules DC personnel to ensure proper staffing in order to receive, order fill or ship products in a productive, safe and cost-efficient manner. It involves conducting daily start-up meetings, organizing daily assignments/workload to associates, and assigning duties accordingly. The role also establishes or adjusts work assignments to meet daily production schedules, trains associates in the proper execution of standard operating procedures (SOP’s), and implements and ensures adherence to them. It verifies the accuracy and completeness of all records/documentation activities within the work group and ensures that product is received, and orders are filled and shipped to the stores in a timely manner to maximize customer service. The role maintains time and attendance, productivity and quality records daily, and prepares and generates the daily productivity reports (TPR) or management. It monitors and reports on key performance indicators (KPI’s), participates in the selection of operation associates, implements departmental training and job rotation activities, and initiates plans to motivate associates. The role administers performance management (Coaching’s and accountability) including the annual review process, and provides development and training in all functional areas. It promotes a positive, inclusive work environment through effectively communicating and interpreting company policies for associates; coaching and counseling, responding to general inquiries, analyzing and resolving work problems in a timely manner and in accordance with company policies (i.e. open door, progressive discipline effective documentation and follow-up). Finally, it maintains employment related programs and procedures, including health and safety and housekeeping programs, and cultural programs in order to ensure compliance with the relevant legislation and company policy.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed