Team Leader Nutrition Services

OhioHealth•Pickerington, OH

2d•Onsite

About The Position

Works under the direct supervision of the Area Manager and Supervisors as assigned. Assists in the day-to-day leadership and direction of the operation with, and in the absence of the Manager/ Supervisor. Assists with the training and evaluation of employees as assigned. Assists Manager in daily operations to achieve optimum cost controls in an effort to maximize revenue and minimize cost. Serves as front-line worker as necessary. Patient Services focus on patient satisfaction, delivery timeliness, quality and presentation. Lead is required to work open shifts one week, and close shifts the following week. Every other weekend and Holiday rotation.

Requirements

High School or GED (Required)
Good human relations.
Knowledge of high quality food preparation and service.
Safe and sanitary food handling techniques.
Two years Experience in a high quality, high volume food service operation.

Responsibilities

Supervises and directs the daily activities of any cost center in the absence of the Manager/Supervisor.
Performs all duties required of workers and routinely works a line position during peak hours.
Helps to develop coworkers, providing a leadership role in promoting team efforts.
Maximum motivation of employees, 2-way communication and sharing of ideas to improve service to customers.
Assists in monitoring and evaluation of services, qualities, operation costs and revenue generation.
Suggests modification as clientele or environment changes.
Assists Manager in employee training and scheduling, enforces policies and procedures, disciplines as appropriate.
Contributes to managers writing of performance reviews.
Assists by performing specialized to routine duties normally performed by a supervisor or manager such as closing out cash registers, checking tray line, performing food quality checks, etc.
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.