Team Leader, Food Services

UPMCPittsburgh, PA
Onsite

About The Position

ANCC Magnet designated UPMC Passavant is currently hiring a Full-Time Team Lead to support our dietary department at the McCandless location. Salary will be determined based upon education and experience.

Requirements

  • HS Diploma/GED preferred
  • 2 years relevant experience required
  • Act 34
  • Obtain Servsafe or Professional Food Safety Manager Certification within 6 months of hire date

Responsibilities

  • Supervise hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.
  • Oversee security of inventory and cash revenues.
  • Orient, train, and coach new team members as per department guidelines.
  • Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.
  • Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.
  • Perform routine competency checks on associate performance with appropriate follow-through.
  • Conduct and document service recovery on all customer complaints as per operational guidelines.
  • Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.
  • Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.
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