Team Leader: Mental Health Crisis Co-Response

Rosecrance Behavioral Health•Rockford, IL

4d•Onsite

About The Position

The Crisis Co-Response Team is a recovery- and resiliency-oriented, intensive, community-based rehabilitation and outreach program. In collaboration with local law enforcement, the team responds to mental health-related 911 calls and provides immediate behavioral health support to people experiencing a crisis. The team delivers rehabilitation interventions and supports to help individuals achieve and maintain rehabilitative, resiliency, and recovery goals. Services are provided in natural settings, face-to-face, by telephone, or by video conference, and may involve the individual’s family or significant supports to promote the person’s overall well-being. The Team Leader works alongside law enforcement officers, supports team members and departmental staff, monitors team performance, and contributes to program reporting and clinical service delivery. The role is based at the Rosecrance Ware Center in Rockford, Illinois, and, after training, is stationed at the Winnebago County Justice Center. The schedule is Monday through Friday, 8:30 a.m.–5:00 p.m., with two days per week from 12:00 p.m.–8:30 p.m.; participation in the on-call system is required. The listed base pay for a master’s-level QMHP is $63,589.75 per year ($30.57 per hour), with pay based on education, experience, and credentials. Rosecrance describes its mission as empowering individuals and families to overcome substance use and mental health challenges through evidence-based therapies and compassionate care. Candidates must pass an occupational health screening; the workplace is drug-free, including marijuana.

Requirements

A master’s degree in counseling, social work, or another related field.
Must qualify as a QMHP.
Ability to supervise and communicate clearly verbally, and to write concisely and legibly.
Ability to counsel, edit, estimate, evaluate, influence, measure, observe, organize, prioritize, plan, summarize, and continually use good judgment.
Ability to quickly establish rapport with others.
Skill in individual and family counseling, case management, and motivational interviewing.
Ability to work as a team member.
Valid driver’s license and ability to meet Agency insurance requirements.
Must have own transportation.

Responsibilities

Present workshops, lectures, and training to clients, families, staff, and community groups as needed.
Engage with law enforcement in various settings for daily staffing and follow-up calls.
Assist leadership with grant reporting when needed.
Use available data to monitor effective team behavior and compliance with standards.
Work alongside law enforcement officers.
Respond to live or active 911 calls involving clients experiencing mental health crises.
Assist law enforcement officers with de-escalation during crisis calls.
Provide staff performance feedback through team meetings, monthly supervision, and annual reviews, with more frequent individual feedback when needed.
Participate as part of the leadership team, supporting the team and other departmental staff.
Complete monthly and quarterly reports within required timelines.
Participate in the on-call system.
Complete clinical documentation in accordance with regulatory requirements and Rosecrance policy.
Use a variety of treatment concepts, evidence-based practices, and service modalities when providing care.
Identify individuals in crisis, reduce the crisis’s impact on them and their supports, and determine an appropriate disposition.
Provide leadership through self-motivation, efforts to improve performance, and problem-solving while meeting staff and consumer needs.
Participate as a team member in team meetings, duties, and activities as assigned.
Make decisions and take actions consistent with the Rosecrance Code of Conduct and the law.
Perform responsibilities in compliance with Rosecrance’s mission, vision, values, and expectations.
Demonstrate customer service incorporating the five tenets of the Rosecrance Way in daily practices and interactions with stakeholders.
Serve as a role model and demonstrate company stewardship.