Team Leader, Enterprise Technology
About The Position
The Team Leader in the Infrastructure Platform Engineering team provides direction, guidance, and instruction for a team of Systems Engineers and Administrators. This role leads the team in building and maintaining production and non-production environments critical to the business, ensuring world-class client service while supporting IIS, Linux, Kubernetes, Windows Server 2019+ OS, server provisioning, and related technologies. The position calls for technical expertise in security, networking, and server virtualization, strong operational experience, and experience managing IT professionals. On-site attendance is required. Applicants must be authorized to work in the United States without employer sponsorship; the position is not eligible for employer-sponsored work authorization now or in the future. Employment with UWM is at-will. Duties and responsibilities are essential job functions subject to reasonable accommodation and change; team members may also be asked to perform other or different job-related duties.
Requirements
- At least 8 years of experience in Information Technology in an enterprise environment.
- At least 2 years of experience overseeing a technology team.
- Enterprise-level Active Directory experience.
- Strong collaboration skills with other IT and business teams.
- Strong soft skills.
- Must attend work on-site.
- Must be authorized to work in the United States without employer sponsorship, now or in the future.
Nice To Haves
- Infrastructure as Code experience.
- Kubernetes infrastructure experience.
- Experience with infrastructure modernization through platform engineering; described as a big plus.
- BS or BA degree, or equivalent experience.
Responsibilities
- Supervise the day-to-day operations of the Infrastructure Platform Engineering team, distribute workload evenly, and ensure service goals are achieved.
- Lead by example and foster trust, open communication, creative thinking, and cohesive teamwork.
- Encourage creativity, risk-taking, and continuous improvement; recognize team and individual accomplishments and intervene to help resolve issues when needed.
- Communicate clear instructions to team members and hold them accountable for goals and objectives.
- Provide regular status reports on completed tasks, current issues, and progress toward goals.
- Communicate consistently with business clients, technical teams, and management, making complex technical issues and solutions clear and understandable.
- Manage vendor relationships and escalate issues when appropriate.
- Build and maintain production and non-production environments while supporting infrastructure technologies and delivering client service.
Benefits
- Paid Time Off (PTO) after 30 days.
- Additional parental and maternity leave benefits after 12 months.
- Adoption reimbursement program.
- Paid volunteer hours.
- Paid training and career development.
- Medical, dental, vision, and life insurance.
- 401(k) with employer match.
- Mortgage discount and area business discounts.
- Free membership to a fitness center, including exercise classes, sports leagues, and a full-size basketball court.
- Wellness area with an in-house primary-care physician’s office, full-time massage therapist, and hair salon.
- Gourmet cafeteria featuring homemade breakfast and lunch.
- Convenience store with healthy grab-and-go snacks.
- In-house Starbucks and Dunkin.
- Indoor/outdoor café with Wi-Fi.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
