Team Leader, Enterprise Technology

UWM•Pontiac, MI
•Onsite

About The Position

The Team Leader in the Infrastructure Platform Engineering team directs, guides, and instructs a team of Systems Engineers and Administrators responsible for building and maintaining critical production and non-production environments. The role ensures the team delivers high-quality client service while supporting IIS, Linux, Kubernetes, Windows Server 2019 and later, server provisioning, and related infrastructure. It calls for strong technical knowledge of security, networking, and server virtualization, operational experience, and experience managing IT professionals. On-site attendance is required. The position is not eligible for employer-sponsored work authorization; applicants must already be authorized to work in the United States without employer sponsorship.

Requirements

  • At least 8 years of experience in Information Technology in an enterprise environment.
  • At least 2 years of experience overseeing a technology team.
  • Enterprise-level Active Directory experience.
  • Strong collaboration skills with other IT and business teams.
  • Strong soft skills.
  • Must attend work on-site.
  • Must be authorized to work in the United States without employer sponsorship; employer-sponsored work authorization is not available now or in the future.

Nice To Haves

  • Infrastructure as Code experience.
  • Kubernetes infrastructure experience.
  • Infrastructure modernization through platform engineering experience.
  • BS or BA degree, or equivalent experience.

Responsibilities

  • Supervise the Infrastructure Platform Engineering team’s day-to-day operations, distribute workload evenly, and ensure service goals are achieved.
  • Lead by example and foster trust, open communication, creative thinking, and cohesive teamwork.
  • Encourage creativity, risk-taking, and continuous improvement; recognize accomplishments and exceptional performance; and help the team resolve issues when needed.
  • Provide clear instructions and hold team members accountable for goals and objectives.
  • Provide regular status reports on completed tasks, current issues, and progress toward goals.
  • Communicate clearly with business clients, technical teams, and management, making complex technical issues and solutions understandable.
  • Manage vendor relationships and escalate issues when appropriate.

Benefits

  • Paid time off after 30 days.
  • Additional parental and maternity leave benefits after 12 months.
  • Adoption reimbursement program.
  • Paid volunteer hours.
  • Paid training and career development.
  • Medical, dental, vision, and life insurance.
  • 401(k) with employer match.
  • Mortgage discount and area business discounts.
  • Free membership to a fitness center, including exercise classes and sports leagues.
  • Wellness area with an in-house primary-care physician’s office, massage therapist, and hair salon.
  • Gourmet cafeteria featuring breakfast and lunch.
  • Convenience store with healthy grab-and-go snacks.
  • In-house Starbucks and Dunkin.
  • Indoor/outdoor café with Wi-Fi.
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