Team Leader, Case Management and Health Link

Centerstone•Springfield, TN

13d

About The Position

Centerstone is hiring a Team Leader to provide direct administrative supervision to a Case Management and Health Link team serving clinics in Shelbyville and Fayetteville, Tennessee. The role requires regular travel between both locations. The Team Leader hires and trains staff, conducts monthly chart audits, and reviews documentation for quality and compliance. The position also coaches and supports staff in care coordination, health and wellness promotion, documentation practices, and use of the electronic health record system. The role contributes to quality clinical practices and helps clients access coordinated, compassionate services. Centerstone is a nonprofit behavioral health system and a trauma-informed organization. Its culture emphasizes understanding and responding to the effects of trauma, as well as respect, expertise, integrity, empowerment, quality, and safety.

Requirements

A master's degree in Clinical Psychology, Mental Health Counseling, Social Work, Marriage and Family Therapy, or a specialization in Mental Health Counseling; alternatively, a bachelor's degree in psychology, social work, or a related field with two years of case management experience and one year of supervisory experience may be accepted in lieu of a master's degree.
Applicants with a master's degree in a related field outside the listed disciplines must have at least 24 graduate-level semester hours in psychology, social work, counseling, or other behavioral health-related coursework.
For applicants with a master's degree in a related field outside the listed disciplines, relevant coursework and work experience must include clinical treatment and treatment planning, appraisal and assessment of mental disorders, psychopathology, and use of the DSM for diagnostic purposes in a behavioral health clinical internship or practicum.
Three years of experience as a direct provider of services in the mental health field.
Effective written, verbal, in-person, and virtual communication skills.
Ability to work well on a team and be self-motivated.
Ability to manage priorities and deadlines.
Strong planning, organizational, and management skills.
Professional skills, ethics, and behavior.
Ability to travel regularly between the Shelbyville and Fayetteville, Tennessee, locations.

Nice To Haves

A master's degree is preferred in the summary qualifications section; the detailed qualifications section states a master's degree is required, subject to the stated bachelor's-degree alternative.
License in the respective discipline preferred.

Responsibilities

Provide direct administrative supervision to the Case Management and Health Link team.
Hire and train staff.
Conduct monthly chart audits and review documentation for quality and compliance.
Coach and support staff in effective care coordination, health and wellness, documentation practices, and use of the electronic health record system.
Maintain necessary communications and reporting with referral sources and other involved parties, as approved by the client.
Maintain effective working relationships with the clinical team and community referral sources.
Maintain timely and accurate clinical records in accordance with organizational policies.
Participate in developing and implementing quality clinical practices.
Complete KPI forms annually.
Respond promptly to clients’ needs for coordination of services.
Travel regularly between the Shelbyville and Fayetteville, Tennessee, clinics.