Team Lead for the Indiana Store

Goodwill of the Southern Alleghenies • Indiana, PA

9h • Onsite

About The Position

The Team Lead assists the Store Manager and Assistant Manager with the day-to-day store operations and store performance in meeting or exceeding budget while operating in compliance with company standards, policies, and procedures. This role is responsible for opening/closing the store, daily bank deposits, keeping the register stocked with adequate change, and addressing customer/donor needs/complaints.

Requirements

• Experience working in the Customer Service Industry.
• One year of supervisor experience or 6 months as a Goodwill Team Lead Trainee.
• Must be able to obtain acceptable results for required background checks, including Act 151 Pennsylvania Child Abuse History Clearance, Pennsylvania Criminal History Check and Department of Human Services- FBI Fingerprints.

Nice To Haves

• High School Diploma or GED preferred

Responsibilities

• Assist the Store Manager and Assistant Manager with day-to-day store operations.
• Meet or exceed budget store performance.
• Operate in compliance with company standards, policies, and procedures.
• Responsible for opening/closing the store.
• Responsible for daily bank deposits.
• Keep register stocked with adequate change.
• Address customer/donor needs/complaints.
• Supervise store employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees