Team Lead

Metro Supply Chain Holdings USA Inc•Kansas City, MO

About The Position

The Warehouse Team Lead is a key point of contact between supervisors and team members. The role allocates and assigns work, provides direction, and monitors adherence to established work methods to meet current and future targets. The Team Lead is responsible for safe, smooth operations and maintaining accurate inventory levels. The position works Monday to Friday and plans, oversees, and participates in warehouse operations. It coordinates material movement and shipping and receiving activities, directs forklift operators, supports employee training and performance, and helps foster effective communication and teamwork within the facility.

Requirements

  • 3–5 years of distribution experience, including some experience in a third-party logistics (3PL) environment.
  • Commitment to quality of work.
  • Organization and strong attention to detail.
  • Forklift certification from a recognized training provider.
  • Excellent knowledge of shipping and receiving procedures in a pick/pack and case-pick environment.
  • Proven verbal and written communication skills.
  • Ability to prioritize work assignments.
  • Certified forklift operator on all attachments, with a proven safety record and good driving skills.
  • Customer-service orientation and effective customer interaction skills.
  • Strong analytical, interpersonal, and leadership skills.
  • Ability to work with minimal supervision.
  • Flexibility and willingness to work additional hours when required.
  • Warehouse Management Systems (WMS) experience.
  • High school diploma or equivalent combination of education and experience.

Nice To Haves

  • Previous supervisory experience.
  • Prior PC and WMS experience is preferred.

Responsibilities

  • Plan, oversee, and participate in all facets of operations.
  • Communicate and work with staff to ensure the proper movement of materials in the warehouse.
  • Coordinate with dispatchers and customer service when shipping and receiving trailers.
  • Communicate with the supervisor and operators to handle required business levels effectively.
  • Complete paperwork and documentation accurately and effectively.
  • Direct forklift operators by participating in shift planning, organizing priorities, assigning work, and ensuring understanding of company policies, procedures, performance expectations, and health and safety standards.
  • Monitor daily employee work assignments and follow up on performance results and responsibilities.
  • Help create and maintain an environment that promotes positive communication and teamwork within the facility.
  • Assist with additional employee training as required.
  • Maintain a clean and safe work environment.
  • Perform other duties as assigned.
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