Team Lead

DSV•Chandler, AZ

9d•$21 - $26•Onsite

About The Position

The Team Lead coordinates and oversees assigned daily operational activities in a warehouse environment. Under the direction of the Operations Supervisor, the role provides oversight to associates handling warehousing, receiving, and shipping, while supporting company service, cost, performance, safety, and quality objectives. The Team Lead mentors and trains associates, coordinates shipping and receiving activity, supports quality control and labor management, and helps ensure compliance with standard operating procedures and safety requirements. The role may involve operating material handling equipment, inspecting equipment and performing minor maintenance, and assisting with building, grounds, and equipment maintenance. Other clerical and administrative duties may be assigned by site management. The work is performed in a warehouse that may have mild to moderate temperature conditions in warmer and colder months. The position is based in Chandler, Arizona, and is scheduled Monday through Friday, 8 a.m. to 5 p.m., with evenings, weekends, or overtime as business needs require.

Requirements

High school diploma or GED.
At least 1 year of experience in a logistics, distribution, or relevant environment.
Ability to operate material handling equipment (MHE).
Satisfactory completion of a forklift training program and maintenance of an active forklift certification.
Basic computer skills, including RF scanners and WMS functions.
English reading, writing, and verbal communication skills.
Basic to intermediate mathematical skills for verifying product quantities, counting inventory, and related duties.
Strong attention to detail and accuracy, with the ability to complete tasks in a timely manner.
Ability to perform duties with minimal supervision or guidance.
Ability to communicate effectively and respectfully with all levels of the organization.
Ability to adapt to change and work in a stimulating, fast-paced environment.
Ability to work in unregulated warehouse temperatures, which may range from mild to moderate in warmer and colder months.
Ability to lift, carry, push, or pull 21–50 pounds; reach above shoulder or outward; squat or kneel; and frequently bend. Walking and standing are constant job demands.

Nice To Haves

2–4 years of experience in a warehouse, logistics, or distribution environment.
2–4 years of proven forklift experience.
Current or prior MHE certification.

Responsibilities

Mentor and train new and existing associates in distribution activities and current standard operating procedures, including shipping, receiving, picking, and quality control.
Assist with forklift operation and certification for new and existing associates.
Oversee and coordinate unloading inbound shipments, stacking product, and picking and staging outbound shipments.
Verify inbound and outbound paperwork with drivers and ensure products are counted correctly.
Load orders accurately according to the appropriate doors and trailers, and process shipping, receiving, and picking work according to standard operating procedures.
Research shipping and receiving discrepancies.
Communicate professionally with customers by phone, electronically, or in person, and prepare accurate activity reports for site management.
Use appropriate documentation to verify that products and orders are correctly received, shipped, and picked; verify quality standards and report damages or discrepancies.
Stack, package, shrink wrap, and label products, and report inconsistencies or problems to the Operations Supervisor or Operations Manager.
Participate in quality meetings and department meetings.
Follow relevant ISO standards, safety protocols, standard operating procedures, company policies, OSHA/MSDS standards, and site-specific rules.
Maintain warehouse cleanliness and an orderly work area, and assist with warehouse security.
Direct warehouse work-team operations to meet objectives; assist associates and temporary labor with productivity sheets and accurate production and payroll-hour records.
Assist the Supervisor with staffing levels, participate in establishing work schedules, ensure schedules are implemented, and assign and monitor work effectively.
Assist the Operations Supervisor in ensuring associates handle products according to quality procedures and guidelines.
Initiate or recommend corrective action for product, process, or quality-system nonconformities, record related problems, and promptly bring nonconformities to the Quality Department's attention.
Operate assigned material handling equipment safely and efficiently, maintain active forklift certification, inspect equipment daily, perform minor maintenance, and report equipment problems.
Perform or assist with building, grounds, and equipment maintenance as assigned.
Perform other clerical and administrative tasks as directed, such as answering telephones, scheduling, greeting visitors, filing, and record keeping.
Work evenings, weekends, and overtime as business needs require, and perform other duties as assigned.