Team Lead| Adult Services

Valley Behavioral HealthSalt Lake City, UT
Onsite

About The Position

Lead A Team That Makes A Difference At Valley Steps , Team Leads help create a positive environment where both employees and clients can succeed. You'll provide leadership, training, and support while working alongside your team to ensure quality services, operational excellence, and meaningful outcomes for the individuals we serve. Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow. You will belong in a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success. The Team Lead performs a variety of supervisory tasks and ensures employees have the resources and training to perform their jobs successfully. The Team Lead possesses advanced knowledge and skill in their respective function and utilizes this knowledge and skill to train, coach, and supervise employees. The Team Lead actively encourages a culture of collaboration and teamwork.

Requirements

  • High School diploma or equivalent
  • Six months direct care experience
  • Professional License/Certificate as required by job function
  • CPR certification
  • Valley de-escalation certification
  • Driving positions require a current Utah Driver’s license, must be 21

Nice To Haves

  • Associate degree, any field of study
  • Two years of behavioral health experience
  • One year of supervisory experience

Responsibilities

  • Supervises the daily activities and operational performance of a team in a residential or housing unit
  • Ensures ongoing and transparent communication by holding huddles, one-to-one meetings, and the utilization of approved communication resources. Ensures communication saturation.
  • Promotes a culture of strong performance and high morale
  • Ensures the completion of operational goals within required timelines
  • Provides orientation, training, and mentoring to new employees; ensures that orientation and training objectives are completed within established timeframes
  • Trains employees to understand unit/business area plan and how each member of the team serves to ensure fulfillment
  • Ensures employee compliance with company policy, procedure, and operational expectations
  • Addresses performance problems and provides appropriate support
  • Improves employee competence by providing educational resources
  • Maintains professional relationships with other Valley employees, customers, and stakeholders
  • Improves financial and operational results by analyzing data; monitoring variances; identifying trends; recommending actions to management
  • Prepares and analyzes reports as required
  • Manages employee timecards and other payroll responsibilities
  • Works with Quality Assurance and Valley Leadership to ensure compliance with all related and applicable regulatory requirements including but not limited to: grants, licensing, audits, property management and Medicaid
  • Performs client care responsibilities including targeted case management, medication distribution, client transportation, etc.
  • Coordinates with leadership to ensure shift coverage; provides on-call coverage as assigned

Benefits

  • Tenure-based service increases
  • Performance bonuses
  • On-Demand Pay
  • 15 days of accrued paid time off annually (increasing by one day with each year of service)
  • 10 paid holidays
  • 2 wellness days
  • Paid parental leave
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Voluntary accident insurance
  • Voluntary hospital indemnity insurance
  • Voluntary critical illness insurance
  • Voluntary financial protection insurance
  • Pet insurance
  • Basic Life Insurance
  • Accidental Death & Dismemberment Insurance
  • Long-Term Disability Insurance
  • Health Savings Account (HSA) with company match
  • Garner HRA (Health Reimbursement Arrangement)
  • 401(k) plan with company match
  • Tuition reimbursement
  • New licensure reimbursement
  • Paid training
  • Conference attendance
  • Continuing education reimbursement
  • Paid time for continuing education
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