Team Lead (Residential)| Adult Services

Valley Behavioral Health•Salt Lake City, UT

2d•Onsite

About The Position

Empower Others To Succeed At CORE II , the Team Lead plays a vital role in supporting both staff and clients by fostering a collaborative, supportive, and well-organized environment. In this role, you'll mentor team members, oversee daily operations, and help ensure high-quality services while creating a culture where employees and clients can thrive.

Requirements

High School diploma or equivalent
Six months direct care experience
Case Manager certification (post hire as needed)
CPR certification (post hire as needed)
Valley de-escalation certification (post hire)
Driving positions require a current Utah Driver’s license, must be 21

Nice To Haves

Associate degree, any field of study
Two years of behavioral health experience
One year of supervisory experience

Responsibilities

Supervises the daily activities and operational performance of a team in a residential or housing unit
Ensures ongoing and transparent communication by holding huddles, one-to-one meetings, and the utilization of approved communication resources.
Ensures communication saturation.
Promotes a culture of strong performance and high morale
Ensures the completion of operational goals within required timelines
Provides orientation, training, and mentoring to new employees; ensures that orientation and training objectives are completed within established timeframes
Trains employees to understand unit/business area plan and how each member of the team serves to ensure fulfillment
Ensures employee compliance with company policy, procedure, and operational expectations
Addresses performance problems and provides appropriate support
Improves employee competence by providing educational resources
Maintains professional relationships with other Valley employees, customers, and stakeholders
Improves financial and operational results by analyzing data; monitoring variances; identifying trends; recommending actions to management
Prepares and analyzes reports as required
Manages employee timecards and other payroll responsibilities
Works with Quality Assurance and Valley Leadership to ensure compliance with all related and applicable regulatory requirements including but not limited to: grants, licensing, audits, property management and Medicaid
Performs client care responsibilities including targeted case management, medication distribution, client transportation, etc.
Coordinates with leadership to ensure shift coverage; provides on-call coverage as assigned

Benefits

Tenure-based service increases
Performance bonuses
On-Demand Pay
15 days of accrued paid time off annually (increasing by one day with each year of service)
10 paid holidays
2 wellness days
Paid parental leave
Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Voluntary accident insurance
Voluntary hospital indemnity insurance
Voluntary critical illness insurance
Voluntary financial protection insurance
Pet insurance
Basic Life Insurance
Accidental Death & Dismemberment Insurance
Long-Term Disability Insurance
Garner HRA — up to $2,000 for individuals and $4,000 for families
Health Savings Account (HSA) with company match of up to $900 for individuals and $1,800 for families
401(k) plan with company match of up to 6% of annual salary
Tuition reimbursement
New licensure reimbursement
Paid training
Conference attendance
Continuing education reimbursement
Paid time for continuing education