PT Team Lead Team Lead - $18.92/Hour Exciting Career Opportunity

Regal•Secaucus, NJ

About The Position

The Team Lead oversees the delivery of Front of House Operations and represents Regal in accordance with its mission statement and policies. The full-time role is a full-time hourly position; the part-time role is a variable-hour or PT regular position. When required, the Team Lead may perform duty-manager responsibilities, including opening and closing the building and serving as a keyholder. Team Leads are used when management is unavailable during non-peak periods. A Senior Team Lead may not perform managerial duties. The position includes training, developing, and coaching non-management employees; performing staff positions as needed; supporting guest satisfaction; overseeing theatre operations and cost controls; and helping maintain safety, service, and operational standards. The role directly supervises an unspecified number of employees in accordance with company policies and applicable laws. Candidates must meet the stated education and experience pathway and demonstrate effective communication, calculation, problem-solving, computer, office-equipment, customer-service, and organizational skills. Employees assigned to alcohol sales or service must be of legal age and complete required state or local training and certification as well as Regal Responsible Beverage Server training. The job involves frequent standing, walking, sitting, hand use, reaching, and talking or hearing; occasional climbing or balancing and stooping, kneeling, crouching, or crawling; and regularly lifting up to 75 pounds.

Requirements

High school diploma or equivalent, unless currently a high school student.
At least three months of supervisory experience, or six months of theatre experience with completion of the Cast Certification Program, or a combination thereof; alternatively, demonstrated leadership and/or management potential to theatre management, subject to VP approval.
For employees assigned to alcohol sales or service: be of legal age under applicable state or local law, complete legally required training, obtain the required certificate, and complete Regal Responsible Beverage Server training on Regal Online University.
Good public-speaking skills and effective oral and written communication with employees, vendors, and corporate staff.
Ability to listen effectively, respond clearly and directly, and explain information to others.
Ability to perform calculations quickly and accurately and identify and correct errors.
Ability to identify problems, gather relevant data, evaluate information, recognize alternatives, draw evidence-based conclusions, and recommend solutions.
Ability to take initiative, work with minimal supervision, and perform under pressure or opposition.
Proven experience with PC platforms and knowledge of basic office programs, including email, word processing, and spreadsheets.
Ability to operate copiers and other office equipment, devise and access filing systems, and maintain attention to detail.
Dexterity in using tools and equipment and ability to perform mechanical tasks as necessary.
Excellent interpersonal skills with customers, the public, and co-workers, including sensitivity to others’ feelings.
Ability to establish goals, budget time, and set priorities.
Ability to meet the described physical demands, with reasonable accommodations where applicable.

Responsibilities

Maintain regular and consistent attendance.
Uphold and administer company policies.
Train, develop, and coach non-management employees.
Perform all staff positions as required.
Ensure guest satisfaction.
Count and reconcile receipts taken in during a business day.
Control costs, including direct operating expenses.
Operate theatre projection and audio-visual equipment, including hardware and software.
Ensure operational delivery of marketing campaigns and feature-film promotions.
Monitor maintenance standards and operational delivery.
Ensure required alcohol certification and training are current for staff in alcohol-service roles.
Know and comply with the dress code.
Complete or be in the process of completing Team Lead training; review and understand the ROM.
Monitor theatre risk management, including employee and patron safety, loss prevention, emergencies, and the handling, reporting, and investigation of accidents; report accident details to management.
Read and understand training materials covering harassment prevention and other regulatory compliance.
Perform additional duties assigned by the GM or another senior manager.
When management is unavailable during non-peak periods, perform duties such as theatre opening and closing procedures.
When required, assume duty-manager responsibilities and open or close the building, including key-holding.
Directly supervise employees in accordance with Regal policies and applicable laws.