Picklr Team Lead - Full Time or Part Time
About The Position
The Picklr is hiring Team Leads for its Burlington and Danvers indoor pickleball clubs. Team Leads support team members, grow membership sales, and help deliver an outstanding club experience. They lead daily shifts, coach staff, support customers and members, and help keep club operations running smoothly, especially during busy weekends and special events. The role offers a starting base pay of $23 per hour plus unlimited commissions on memberships, merchandise, and events. Team Leads may receive a free Picklr membership after achieving performance milestones and employee discounts on pickleball equipment, apparel, and merchandise. The position also provides practical experience and opportunities to advance into assistant management, club management, sales, and operations.
Requirements
- Strong communication skills, initiative, and willingness to learn.
- Ability to direct a team, initiate sales conversations, stay organized during busy periods, follow through on commitments, and use sound judgment to resolve everyday challenges.
- Flexible availability, including consistent availability on both Saturdays and Sundays.
- Comfort supporting busy shifts and special events.
Nice To Haves
- Previous experience as a team lead, shift leader, retail supervisor, or hospitality supervisor.
- Experience in sales, customer service, fitness, or recreation.
Responsibilities
- Lead daily shifts, assign priorities, and direct and coach team members.
- Welcome members and guests, support check-ins, and model friendly, professional service.
- Complete opening and closing duties and prepare the club for each day.
- Lead club tours, explain membership options, and help prospective members choose a membership.
- Drive membership, merchandise, and event sales and help teammates improve their sales skills.
- Process payments, operate point-of-sale systems, and answer member questions.
- Assist with court reservations and registration for leagues, clinics, lessons, tournaments, and events.
- Support pro shop operations, including merchandise displays and inventory restocking.
- Address member concerns calmly and professionally, involving management when needed.
- Maintain cleanliness, organization, and safety throughout the facility.
Benefits
- Unlimited commissions on memberships, merchandise, and events.
- Free Picklr membership after achieving performance milestones.
- Employee discounts on pickleball equipment, apparel, and merchandise.
- Opportunities to advance into assistant management, club management, sales, and operations.
- Practical experience in shift leadership, team coaching, customer service, and business operations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
