Full-Time Team Lead - Fort Wayne, IN
About The Position
The Team Lead, also described as a Deck Manager / Team Manager, leads operations on the deck and in the pool, supports and trains hourly staff, and helps ensure swim classes run smoothly and safely. The role includes coaching swim instructors, serving as a lead instructor, encouraging student progress, and helping families feel welcome and confident. The Team Lead also assists with scheduling, performance evaluations, and enrollment goals while modeling and enforcing safety standards. The position offers leadership development and training, including training to become a certified swim professional and safety expert for candidates without aquatic experience. Team members gain experience in coaching, communication, operations, and customer service, with opportunities to take on additional hours as they grow. Work follows a consistent schedule that includes weekday afternoons and evenings, as well as weekends. The position is in Fort Wayne, Indiana.
Requirements
- Must be at least 18 years old.
- Passion for working with children.
- Positive energy, strong communication skills, and a natural leadership style.
- Enjoy helping others grow, including children learning to swim and new teammates.
- Availability for a consistent schedule that includes weekday afternoons/evenings and weekends.
- Physically active and able to be on your feet, in the water, and moving with purpose.
Nice To Haves
- Prior leadership experience or aquatic experience; the posting also states that candidates without aquatic experience will be trained.
Responsibilities
- Lead and supervise the team on deck and in the pool; support and train hourly staff to ensure smooth class operations.
- Coach instructors and serve as a lead instructor, mentoring swim teachers to deliver safe, engaging, high-quality lessons.
- Observe and encourage students’ progress in the pool across age groups.
- Help ensure each customer and family feels confident and cared for.
- Assist with scheduling, performance evaluations, and enrollment goals.
- Model and enforce safety standards for staff and students.
- Participate in weekly leadership meetings with site managers and develop instructor and customer service skills across roles.
Benefits
- Tuition reimbursement program for students.
- Referral bonus program.
- Pay raises for top performance and certifications.
- Free employee wellness program.
- Voluntary Aflac supplemental insurance plans at discounted rates.
- Discounts on pet insurance and products and services through LifeMart.
- Voluntary 401(k).
- Paid sick leave as required by state law.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
