Team Lead - Used Firearms

Bass Pro Shops•Woodbury, MN

2d•$18 - $21•Onsite

About The Position

The Team Lead operates a business within a business, responsible for the daily operations of the used firearms business. This includes buying, selling, and customer service related to used firearms. The role involves initiating all 4473 forms, conducting final checks of required forms, and ensuring compliance with company, state, and federal regulations. The Team Lead focuses on creating a fair-trade environment, prioritizing customer satisfaction, and achieving monthly sales goals to maximize profit through the acquisition and sale of pre-owned firearms.

Requirements

Must be 21 years of age
Safely handle firearms
Knowledge of purchasing firearms by either working in the firearms industry or collecting firearms
Good understanding of retail
Knowledge of computers
Background in current firearms models
Able to appraise and know the marketable value of used firearms
Must have a great work ethic
Ability to multi-task
High School Diploma or equivalent experience
2-4 years experience

Responsibilities

Evaluates and appraises used firearms, exhibiting knowledge of fair market values, professional negotiation skills, research, and firearms identification.
Controls used firearm inventory to obtain the highest percentage margin based on negotiated acquisition.
Initiates all 4473 forms with customers and conducts final checks of applicable company, state, and federal forms prior to firearm transfer.
Maintains inventory through daily buying and cultivating leads for firearm collections outside the store, including local auctions and estate sales.
Complies with all Local, State, and Federal firearms regulations as an employee of an ATF FFL licensed dealer.
Conducts monthly ATF compliance audits and company required audits.
Merchandises used firearms and proactively arranges merchandise.
Partners with Internet Specialist to recommend firearms for posting that will achieve the highest potential margin and sell quickly.
Interacts and communicates with Regional Gun Library Managers and the corporate used firearm merchandising team.
Trains and educates Outfitters on acquiring and disposing of used firearms, current sales trends, policy and procedure updates, negotiation skills, and identifying used firearm values.
Participates in ongoing training including firearms and shooting product information, diverse shooting discipline awareness, systems training, compliance related training, and selling skills/techniques.
Provides high-quality customer service on the sales floor and assists with customer phone calls, developing relationships, answering firearm questions, quoting prices, and handling customer issues with good judgment and logic.
Performs other duties as assigned.