Team Lead Solutions Consultant, Financial Services
About The Position
The Team Lead, Solutions Consulting role is a hands-on player-coach, which includes being the primary Solution Consultant in opportunities, managing and hiring Solutions Consultants, and building out Braze’s financial services vertical in the Americas division. This role is an opportunity to expand on people management and leadership skills while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon experience in Pre-sales Engineering, Technical Account Management, or Customer Success, and hone people-management skills, all while demonstrating and practicing a high level of curiosity about all things tech. The individual will serve as a mentor to Solutions Consultants on their team. This role requires travel of up to 50% at peak times and is based in our Austin, Texas office.
Requirements
- People management experience, or a demonstrated track record of leading teams, mentoring ICs, and driving outcomes through others.
- Exceptional written and verbal communicator with strong executive presence and follow-through.
- Strategic problem solver capable of breaking down ambiguous, cross-functional challenges into clear options, tradeoffs, and next steps.
- Comfortable operating autonomously and proactively; ability to identify gaps and build necessary solutions.
- Experience selling into enterprise accounts with sophisticated technical buying teams and rigorous evaluation processes, ideally in regulated industries.
- Domain knowledge in two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, Data and Architecture, Security and Compliance, or Programming (including HTML).
- Known as a collaborative teammate and a force multiplier who raises the bar for those around you.
Responsibilities
- Manage 2 Solutions Consultants to start, with potential for team growth as the FinServ business expands.
- Coach direct reports through deal involvement, direct feedback, and regular career conversations.
- Set the standard for technical, strategic, and customer-facing performance.
- Serve as the escalation point for complex deals.
- Collaborate with Sales and SC leadership on hiring and capacity planning.
- Act as a player-coach, directly involved in opportunities.
- Manage the end-to-end pre-sales process for major accounts, including discovery, solution design, demos, POVs, security reviews, and executive presentations.
- Build credibility with the full FinServ buying team (Architecture, Engineering, Security, Compliance, Marketing Ops, and C-suite).
- Position BrazeAI and advanced capabilities with buyers facing technical depth and regulatory complexity.
- Engage Product, Security, Professional Services, and partners as needed to ensure successful deal closure.
- Develop the FinServ practice, which is a new territory for Braze, by creating sales plays, discovery frameworks, and competitive positioning.
- Build reusable assets for the team, including reference architectures, demo environments, security & compliance positioning, objection-handling guides, and talk tracks for banking, payments, insurance, and wealth management.
- Work directly with Sales, Marketing, and Product to define growth strategies for the FinServ segment.
- Publish thought leadership content such as white papers, presentations, and blog posts to establish Braze's industry credibility.
Benefits
- Competitive compensation that may include equity
- Restricted Stock Units (RSUs)
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Fertility benefits
- Equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
