Team Lead & Solution Strategist

Netsmart • Overland Park, KS

6d

About The Position

The Team Lead & Solution Strategist will lead a team responsible for product strategy, solution roadmaps, and the delivery of healthcare technology capabilities. This role combines people leadership with hands-on product management, cross-functional collaboration, and stakeholder engagement. The Team Lead helps the team navigate shifting priorities, resolve escalations, and maintain focus on client value and business objectives.

Requirements

• Bachelor's degree in healthcare administration, business administration, information systems, project management, or a related field.
• At least three years of experience in healthcare software consulting, information technology, solution functionality, or equivalent work.
• At least two years of software-related project experience.
• Experience managing people and stakeholders.
• Product management experience, including work with software features, requirements, and prioritization.
• Experience managing client communication and relationships.
• Ability to research, analyze, and prioritize functionality and requirements.
• Strong communication and collaboration skills with the ability to work effectively across cross-functional teams.

Nice To Haves

• Experience managing projects and product roadmaps.
• Experience handling client, product, or stakeholder escalations.
• Demonstrated flexibility, agility, and the ability to lead through shifting priorities.

Responsibilities

• Lead, coach, and support a team responsible for solution strategy, requirements, and roadmap execution.
• Guide the development and prioritization of product requirements, user stories, acceptance criteria, and solution plans.
• Communicate product vision, strategy, roadmaps, priorities, and trade-offs to key stakeholders.
• Partner with Engineering to manage roadmap scope, detailed requirements, prototypes, resources, and delivery priorities.
• Collaborate with Support, Sales, and Marketing on solution demonstrations, training, feature descriptions, release content, and go-to-market activities.
• Use client feedback, market research, competitive analysis, utilization data, and engagement insights to inform product decisions.
• Manage stakeholder relationships, address escalations, and help resolve competing priorities across teams.
• Promote an agile, flexible working environment that can adapt to changing business and customer needs.

Benefits

• drug-free workplace

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level