Team Lead - Shipping

Durabuilt Windows & Doors•Edmonton, AB

4d•Hybrid

About The Position

Durabuilt Windows & Doors is seeking a Team Lead for their Shipping department. This role involves overseeing and participating in shipping activities, managing daily workload, addressing backorders and driver issues, and ensuring a safe, organized warehouse. The Team Lead will also be responsible for maintaining product integrity during transit and complying with safety procedures. Additionally, the role includes leadership responsibilities such as staffing, analyzing work orders, supervising team members, monitoring productivity, fostering a culture of safety and accuracy, and setting goals for associates.

Requirements

3+ years’ experience in logistics especially in the Trucking Industry.
Previous experience with Manufacturing or Construction industry.
Proficient in computer skills in Outlook, Word, Excel, an databases entry.
Experience working with diverse cultures and a varied workforce.
Ability to multitask and meet multiple deadlines.
Solution focused and comfortable working in an environment which demands robust deliverables.
Identify problems and execute appropriate solutions.
Comfortable with high volume workload with the ability to “roll up your sleeves” and jump in.
High comfort level working in a fast-paced team environment that is constantly changing.
Strong interpersonal, communication and follow through skills.
Process information and product through computer systems accurately.
Ability to manage shipping operations effectively.
Ability to maintain a fair, consistent set of standards as they apply to work force.
Maintain records and documentation pertaining to work force.

Nice To Haves

Supervisory experience is an asset.
Dispatch experience is an asset.

Responsibilities

Oversee and participate in shipping activities to ensure smooth operations and verify against PO’s.
Assist in planning daily workload to meet objectives of daily shipping schedule, including customer’s specific instructions and/or requirements.
Address backorder issues.
Address issues raised by drivers.
Maintain a safe, clean and well-organized warehouse and working areas.
Ensure standards are maintained and best practices utilized to avoid any damage to the product while in transit to customer site.
Comply with safe operating procedures, safekeeping of materials and property, security, and record-keeping.
Maintain efficient flow of shipping product to support LEAN production and 6S Standards.
Resolve complaints or concerns in a timely and diplomatic manner.
Follow up on work and projects to measure progress and address issues immediately.
Communicate and comply with company, department and safety program policies.
Perform other duties as assigned.
Ensure department is appropriately staffed through planning and scheduling per budget and customer orders.
Analyze work orders and monitor labor hours.
Supervise and assist team members in daily departmental operations to meet established productivity goals.
Monitor and improve the productivity of the department through leadership, motivation and team building.
Encourage a culture that values safety, speed, and accuracy through training, supervision, coaching and performance management.
Set achievable, measurable, and challenging goals for all associates.