Team Lead, Resident Advocates, Avivo Central Minnesota - 1st Shift
About The Position
Help Launch Avivo Village Central Minnesota Be Part of the Founding Team Opening in Fall 2026, Avivo Village Central Minnesota is bringing Avivo's innovative approach to ending homelessness to St. Cloud. As a Team Lead, Resident Advocates, you'll help launch a brand-new program, lead and support front-line staff, conduct resident intakes, and create a safe, welcoming environment where residents can work toward housing stability and long-term success. Founding Team Opportunity: Help shape the culture, operations, and participant experience of Avivo Village Central Minnesota from day one. Schedule: Thursday- Sunday 6:30 AM - 3:00 PM Applicants must be able to work this scheduled. Specific schedule assignments will be discussed during the hiring process. Why Candidates Love Avivo: Full-time pay and benefits with a 32-hour work week.
Requirements
- High school diploma or GED required
- Minimum of three years of experience providing direct services in housing, homelessness services, behavioral health, human services, or a related field
- Minimum of one year of formal or informal leadership experience, including team lead experience, mentoring, coaching, supervision of interns or volunteers, or similar responsibilities
- Experience supporting individuals experiencing homelessness, mental health challenges, substance use disorders, or other complex barriers
- Experience providing or supporting culturally responsive, trauma-informed, recovery-oriented, or Wellness & Safety-focused services
- Strong leadership, communication, and problem-solving skills
- Ability to remain calm and make sound decisions during crisis situations
- Experience using electronic health records and documentation systems
- Strong organizational skills and ability to manage competing priorities
- Commitment to Housing First, Wellness & Safety, and person-centered services
- Valid driver's license, proof of insurance, and reliable transportation
Responsibilities
- Lead and provide work direction to Resident Advocates during assigned shifts
- Coach, train, and support staff while fostering a culture of accountability, teamwork, and excellence
- Conduct resident intakes, complete eligibility and admission paperwork, and help create a welcoming experience for new residents
- Ensure a safe, welcoming, and person-centered environment for residents and staff
- Respond to participant concerns, emergencies, and crisis situations using de-escalation and problem-solving skills
- Support admissions, participant transitions, and day-to-day shelter operations
- Maintain accurate participant records, housing documentation, and reporting requirements
- Collaborate with program leadership and community partners to support positive participant outcomes
- Support Housing First, Wellness & Safety, Motivational Interviewing, and Trauma-Informed Care practices throughout the program
- Monitor program operations and identify opportunities to strengthen services, quality, and participant outcomes
Benefits
- 32-hour full-time work week
- Medical Health plan
- Health Savings Account (HSA)
- Nice Healthcare: offers chat, video visits and in-home primary care visits
- Dental plan
- Dependent Care Flexible Spending Account (FSA)
- Basic Life/AD&D & Voluntary Life/AD&D
- Long term disability
- Option to purchase critical illness, accident insurance and short-term disability
- 401(k) Plan
- 10 Paid holidays & generous PTO
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
