Team Lead, Patient Financial Services
About The Position
Park Nicollet is looking to hire a Team Lead, Patient Financial Services to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. This position works in collaboration with the department supervisor (and analysts where applicable) to ensure that the department is working to a high degree of accuracy, completeness, and timeliness staying compliant with all applicable requirements (e.g., internal processes/policies, government laws/regulations, contracted payer requirements, etc.). Provides daily work direction and assistance to assigned staff to ensure that quality and productivity is maintained at a high level. Trains and supports new and existing staff on policies, procedures, and applicable regulations. Provides reporting on completed productivity/quality audit results and other department metrics. Identifies and recommends system and process improvements to resolve issues and increase workforce effectiveness.
Requirements
- 3 years closely related experience in a health care revenue cycle environment
- Strong critical thinking and problem-solving skills.
- Existing (or demonstrated ability to acquire) expert knowledge of the processes and resources of the department, PFS, and PNHS
- Strong leadership qualities, including professionalism, composure and a positive attitude
- Proficient with Epic
- Moderate personal computer proficiency with word processing, spreadsheets and email
- Working knowledge of typical office equipment
Nice To Haves
- Associate or bachelor’s degree
- Degreed candidates with less than 3 years of experience may be considered.
- Experience with Microsoft Suite (e.g., Word, Excel, Outlook).
Responsibilities
- Provides daily work direction and assistance to assigned staff to ensure that quality and productivity is maintained at a high level.
- Trains and supports new and existing staff on policies, procedures, and applicable regulations.
- Provides reporting on completed productivity/quality audit results and other department metrics.
- Identifies and recommends system and process improvements to resolve issues and increase workforce effectiveness.
Benefits
- medical insurance
- dental insurance
- a retirement program
- time away from work
- insurance options
- tuition reimbursement
- an employee assistance program
- onsite clinic
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
