About The Position

The Team Lead coordinates and oversees assigned daily operational activities under the direction of the Operations Supervisor. The role oversees associates handling warehousing, receiving, and shipping, supporting company service, cost, performance, safety, and quality objectives. The Team Lead mentors and trains associates, coordinates shipping and receiving work, supports customer service and quality control, and helps manage warehouse labor and schedules. The position also involves operating and maintaining material-handling equipment, keeping the work area clean and safe, and performing other operational, clerical, or administrative duties as assigned. The role is based at DSV’s Braselton, Georgia location and is scheduled Thursday through Sunday, 6:00 a.m. to 4:30 p.m.

Requirements

  • High school diploma or GED.
  • At least 1 year of experience in a logistics, distribution, or relevant environment.
  • Ability to operate material-handling equipment (MHE).
  • Satisfactory completion of a forklift training program; an active forklift certification must be maintained.
  • Ability to work in warehouse temperatures that are not regulated and may range from mild to moderate in warmer and colder months.
  • Basic computer skills, including use of RF scanners and WMS functions.
  • English reading, writing, and verbal communication skills.
  • Basic to intermediate math skills for verifying quantities, counting inventory, and related product-handling duties.
  • Strong attention to detail and accuracy, and ability to complete tasks in a timely manner.
  • Ability to perform duties with minimal supervision or guidance.
  • Ability to communicate effectively and respectfully with all organizational levels.
  • Ability to adapt to change and thrive in a stimulating, fast-paced work environment.
  • Ability to lift, carry, push, or pull 21–50 pounds; reach above the shoulder and outward; squat or kneel; and meet the stated physical demands of frequent bending and constant walking and standing.

Nice To Haves

  • 2–4 years of experience in a warehouse, logistics, or distribution environment.
  • 2–4 years of proven forklift experience.
  • Current or prior MHE certification.

Responsibilities

  • Mentor and train new and existing associates in distribution activities and standard operating procedures, including shipping, receiving, picking, and quality control.
  • Assist with forklift operation and certification for associates.
  • Coordinate unloading inbound shipments, stacking product, and picking and staging outbound shipments.
  • Verify shipping and receiving paperwork and product counts with drivers; load orders according to designated doors and trailers.
  • Process shipping, receiving, and picking functions according to standard operating procedures, and research related discrepancies.
  • Communicate professionally with customers by phone, electronically, or in person, as needed.
  • Prepare accurate and timely activity reports for site management.
  • Perform quality-control checks on received, shipped, and picked products; report damage or discrepancies; and stack, package, shrink-wrap, and label products.
  • Report inconsistencies or problems to the Operations Supervisor or Operations Manager and participate in quality meetings.
  • Follow applicable ISO standards, safety protocols, OSHA/MSDS standards, standard operating procedures, and company and site policies; maintain a clean, orderly, and secure work area; and participate in safety meetings.
  • Direct warehouse work-team operations to achieve objectives and assist associates and temporary labor with productivity sheets and accurate production and payroll-hour records.
  • Assist the Supervisor with workforce levels, work schedules, assignment of jobs, and ensuring work is completed properly and products are handled according to quality guidelines.
  • Participate in department meetings and initiate or recommend action to prevent, record, and resolve non-conformities; immediately bring non-conformities to the Quality Department’s attention.
  • Operate assigned material-handling equipment safely and efficiently, inspect equipment, perform minor maintenance, and report equipment problems; maintain active forklift certification.
  • Perform or assist with building, grounds, and equipment maintenance as assigned.
  • Perform clerical and administrative tasks as directed, such as answering telephones, scheduling appointments, greeting visitors, filing, and record keeping.
  • Work evenings and weekends as needed, work overtime as dictated by business needs, and perform other duties as assigned.
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