Team Lead - Operations: 5PM-5:30AM Sun-Wed

DSV•Goodyear, AZ
•Onsite

About The Position

The Team Lead coordinates and oversees assigned daily warehouse operational activities under the direction of the Operations Supervisor. The role oversees associates engaged in warehousing, receiving, and shipping, helping ensure work meets company service, cost, performance, safety, and quality objectives. The Team Lead mentors and trains associates, coordinates shipping and receiving activities, monitors quality and safety, directs the warehouse work team, and helps maintain productive staffing and effective work schedules. The role may also perform clerical, administrative, building, grounds, and equipment maintenance tasks as assigned. The position is based in Goodyear, Arizona, and is scheduled for 5:00 p.m. to 5:30 a.m., Sunday through Wednesday. It is full-time.

Requirements

  • High school diploma or GED.
  • At least 1 year of experience in a logistics, distribution, or relevant environment.
  • Ability to operate material-handling equipment (MHE).
  • Satisfactory completion of a forklift training program and maintenance of active forklift certification.
  • Basic computer skills, including RF scanners and WMS functions.
  • English reading, writing, and verbal communication skills.
  • Basic to intermediate math skills to verify product quantities, count inventory, and perform related duties.
  • Strong attention to detail and accuracy, and ability to complete tasks in a timely manner.
  • Ability to perform duties with minimal supervision or guidance.
  • Ability to communicate effectively and respectfully with all levels of the organization.
  • Ability to adapt to change and thrive in a stimulating, fast-paced work environment.
  • Ability to work in unregulated warehouse temperatures, which may range from mild to moderate during warmer and colder months.
  • Ability to meet the role's physical demands, including frequent bending; constant walking and standing; occasional hand and finger manipulation, sitting, and handling products or packaging materials; lifting, carrying, pushing, and pulling 21–50 pounds; and reaching above shoulder or outward, squatting, or kneeling.

Nice To Haves

  • 2–4 years of experience working in a warehouse, logistics, or distribution environment.
  • 2–4 years of proven forklift experience.
  • Current or prior MHE certification.

Responsibilities

  • Mentor and train new and existing associates in distribution activities and current standard operating procedures, including shipping, receiving, picking, and quality control.
  • Assist with forklift operation and certification for associates.
  • Oversee unloading inbound shipments, stacking products, and picking and staging outbound shipments to meet productivity expectations.
  • Verify inbound and outbound paperwork with drivers and ensure products are properly counted.
  • Load orders accurately according to assigned doors and trailers, following standard operating procedures.
  • Research shipping and receiving discrepancies.
  • Communicate professionally with customers by phone, electronically, or in person, and prepare accurate activity reports for site management.
  • Use appropriate documentation to verify that products and orders are received, shipped, and picked correctly; verify quality standards and report damage or discrepancies.
  • Stack, package, shrink-wrap, and label products, and participate in quality meetings.
  • Report inconsistencies and problems to the Operations Supervisor or Operations Manager.
  • Follow applicable ISO standards, safety protocols, OSHA/MSDS standards, standard operating procedures, and company policies; maintain a clean, orderly, and secure warehouse work area; and participate in safety meetings.
  • Direct warehouse work-team operations to achieve prescribed objectives.
  • Assist associates and temporary labor with productivity sheets and accurate recording of production and payroll hours.
  • Assist the Supervisor in maintaining productive staffing levels and establishing work schedules; help ensure schedules are implemented and assignments completed effectively.
  • Assist the Operations Supervisor in ensuring associates handle products according to quality procedures and guidelines.
  • Participate in department meetings and initiate or recommend action to address nonconformities, reporting them promptly to the Quality Department.
  • Operate assigned material-handling equipment safely and efficiently, inspect equipment daily, perform minor maintenance, maintain active forklift certification, and report equipment problems.
  • Perform or assist with building, grounds, and equipment maintenance as assigned.
  • Perform clerical and administrative tasks as directed, such as answering telephones, scheduling appointments, greeting visitors, filing, and record keeping.
  • Work evenings and weekends as needed, work overtime as dictated by business needs, and perform other duties as assigned.

Benefits

  • Overnight shifts may qualify for an additional $2.50 per hour for all eligible hours worked.
  • DSV benefits offerings are available; eligibility, coverage options, and plan details may vary by location and division.
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